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Hospital Account Executive
Job Description
About Us ImageTrend, LLC. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future. Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together! Description Under the direction of the Director of Sales, the Enterprise Account Executive drives strategic sales and growth for key Hospitals & Health Systems across multiple states in an assigned territory. This role is designed for a proactive, goal-oriented individual who thrives on driving new, high-value long-term relationships and opportunities in a consultative environment. ImageTrend sales team members follow a well-defined methodology, collaborate with internal stakeholders, identify each prospect’s unique needs and clearly convey the value of ImageTrend solutions. Reps grow their SaaS sales careers, contribute to team success and make a positive community impact.
What You'll Do
Own Your Territory - Achieve or exceed the annual quota in the Sales Compensation Plan, owning strategy, pipeline, forecast and results for assigned Hospital and Health System accounts - Develop and execute territory and account plans that cover priority accounts and whitespace, key stakeholders and compelling events, balancing new-logo wins with cross-sell and upsell - Prospect proactively into the Hospital C-suite (CIO, CMIO, CNO), clinical and IT leaders and Data Managers using account-based plays and meeting target activity goals - Build pipeline that covers quota, partnering with Marketing (ABX, webinars, customer stories, referrals) and with BDRs and Customer Success to prospect new-logo and expansion accounts - Plan how Sales Engineering, Solution Architects and Customer Success will be used at each sales stage to reach quota - Keep CRM, Gong and other systems current; deliver accurate forecasts balancing current forecast with future pipeline needs Lead a Disciplined Sales Process - Know each account’s situation, decision makers and compelling events; lead discovery with Sales Engineering on clinical, operational, EHR integration, security and compliance needs - Apply Force Management value frameworks and MEDDPICC to qualify opportunities, connect differentiators to measurable outcomes and strengthen competitive positioning - Lead meetings and solution demonstrations with clear agendas, prepared content and agreed next steps, with strong knowledge of ImageTrend’s sales process, territory products and adjoining solutions - Create urgency and compelling events and use skilled close tactics to close multi-year, multi-product deals and professional services - Oversee RFP, GPO/procurement, security review and contracting processes, collaborating with stakeholders to move each deal through the sales cycle - Use approved AI tools responsibly to research accounts, prepare for customer interactions and streamline administrative work, while protecting customer and proprietary data and verifying AI-generated content before relying on it or sharing it externally Win as a Team & Continuously Improve - Build trust by taking initiative and being accountable; drive close plans with agreed next steps, internally and with customers - Engage executives and Legal early to clear roadblocks, orchestrating Sales Engineering, Customer Success, Marketing, Legal, Implementation, Product and leadership to win - Align the CSM, Implementation team and TAM for a smooth customer handoff after contract execution - Share wins, learnings, best practices and product feedback with peers, and act as a company ambassador with integrity and professionalism - Use CRM, Gong and other available technology to manage accounts and deals; stay curious about industry trends, competition and market change - Show adaptability, resilience and coachability: seek feedback from leaders and peers, complete assigned training and pursue additional learning - Attend team meetings, trainings, 1:1s, and territory and pipeline reviews; follow departmental standards, workflows and SLAs; travel