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Hospitality and Travel Coordinator

Remote · Sri Lanka Full-time

We are looking for detail-oriented and customer-focused individuals to join our growing team as a Hospitality & Travel Coordinator. This remote opportunity is designed for individuals who enjoy helping others, staying organized, and creating positive client experiences within the travel and hospitality industry. As a Hospitality & Travel Coordinator, you will assist with coordinating travel arrangements, supporting clients throughout the booking process, and helping ensure vacations and travel plans run smoothly from start to finish. This role combines customer service, organization, communication, and travel support in a flexible remote environment. Key Responsibilities:

  • Assist clients with coordinating vacation packages, cruises, resorts, hotels, tours, and activities
  • Manage booking details, confirmations, itinerary updates, and travel documentation
  • Provide ongoing support and communication before and after travel arrangements are finalized
  • Research destination information, supplier promotions, and travel options to best support client requests
  • Maintain organized booking records and client communication
  • Help ensure a smooth and positive customer experience throughout the planning process
  • Collaborate with team members and participate in ongoing training opportunities

What We're Looking For:

  • Strong communication and interpersonal skills
  • Organized and detail-oriented mindset
  • Ability to manage multiple tasks in a remote work environment
  • Customer service, hospitality, or administrative experience is helpful but not required
  • Comfortable learning new systems and tools
  • Positive attitude with a willingness to grow professionally
  • Reliable internet connection and computer access

What This Opportunity Offers:

  • Flexible remote work environment
  • Comprehensive onboarding and ongoing training
  • Supportive team atmosphere
  • Professional development opportunities within the travel industry
  • Access to travel-related perks and industry resources
  • Performance-based growth opportunities
  • Must be a citizen of the US, UK, Australia, or LATAM

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