Job Title

Job Description Summary

Job Description

ACCOUNTABILITIES

• Responsible for the administration and coordination of learning and development programs, including enrollment, scheduling, communications, attendance tracking, and completion reporting
• Maintain learning records, training assignments, and curricula within Workday Learning and other learning management systems
• Monitor and track required training completion and follow up with employees and managers regarding outstanding requirements
• Coordinate onboarding activities, including orientation scheduling, training assignments, and learning resources for new hires
• Perform regular audits of employee and training data to ensure accuracy and completeness
• Distribute standard and ad hoc reports within Workday and other reporting tools; provide accurate data to management upon request
• In partnership with HRBP, prepare recurring dashboards and reports related to training participation, compliance requirements, and workforce metrics
• Liaise with Payroll, Benefits, Talent Acquisition, and other internal COE partners to maintain accurate employee information and support People processes
• Respond to routine employee and manager inquiries related to learning programs, HR systems, onboarding activities, and established HR processes
• Support employee lifecycle activities including onboarding, internal transfers, promotions, and offboarding administration
• Coordinate administrative activities associated with performance review cycles and other People programs
• Develop and maintain process documentation, training materials, job aids, and standard operating procedures
• Maintain confidential department records, employee files, and documentation in accordance with internal company procedures
• Support compliance activities, audits, and reporting requirements
• Identify process improvement opportunities and communicate recommendations to HR leadership
• Act as back-up to other Human Resources team members as needed

MINIMUM REQUIREMENTS

• High School Diploma or GED equivalent

• 2+ years of professional or related experience with demonstrated ability to handle sensitive employee information
• Experience working within an HRIS environment; Workday experience preferred
• Experience supporting learning programs, HR operations, reporting, or administrative processes
• Or any similar combination of education and experience
• Organized, detail-oriented, and versatile
• Demonstrates critical thinking and sound judgment
• Effective interpersonal skills and problem-solving ability
• Strong verbal and written communication skills
• Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, and Outlook
• Proven record of excellent internal and external customer service
• Ability to work independently and demonstrate ownership of job tasks
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.

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