Work with the best consultants and developers in the industry. GlideFast Consulting - HRSD Senior Technical Consultant (Remote) Job Details Remote As a Senior Technical Consultant- HRSD with GlideFast Consulting, you will develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions, utilizing the ServiceNow platform. In this role, you will operate independently while actively mentoring and supporting other Technical Consultants. You will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients. What is the role? Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development Prepare technical documentation as specified in customer contracts and as internally required Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts Troubleshoot basic configuration/script issues Attend requirements review and validation sessions as required Participate in scrum ceremonies Deliver measurable results within the appropriate timeline resulting in positive customer feedback Perform code review of peers as needed Work independently and actively support other Technical Consultants as mentor and team lead Lead sessions in implementation practices What experience do you need for success? 2+ years delivering technical solutions on the ServiceNow platform 1+ years of experience in the telecommunications industry, specifically with the implementation of ITSM, CSM, FSM, or OMT solutions for telecom customers 1+ year(s) in a consulting role, delivering software implementations preferable Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: CSM, FSM, Telco 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports Knowledge of relational databases (MySQL, MSSQL, Oracle) Experience in multiple application architectures and supporting technologies Experience with scripting languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical What will you bring with you? ServiceNow Certified System Administrator ServiceNow Certified Application Developer (1) ServiceNow Mainline Implementation Certification (ITSM, CSM) required ITIL v3 or v4 Certification preferred Maintain active government security clearance if applicable The starting pay range for this role is $130,000.00 - $170,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications. Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com. Experience: 2 years required