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Human Resource Officer - Employee Relations (WFH)

Remote · South Africa Full-time
NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies. Be part of a passionate team and create opportunities! HUMAN RESOURCE OFFICER - EMPLOYEE RELATIONS Job Description: 
  • Respond to emails, phone calls, and HR-related inquiries.
  • Manage employee onboarding and offboarding processes, including orientations, documentation, and exit requirements.
  • Process timesheets for payroll and monitor employee company and government requirements and benefits.
  • Prepare and process government benefits reports (SSS, Pag-IBIG, PhilHealth), including remittances, billings, salary adjustments, maternity/sickness notifications, and claims.
  • Update payment trackers, employment status records, HR databases, and portals for accurate reporting.
  • Monitor and update employee loans and handle related reports.
  • Conduct monthly fieldwork for reporting newly hired and separated employees.
  • Check SSS, PhilHealth, Pag-IBIG, and DOLE websites for advisories, updates, and regulatory compliance.
  • Assist the HR Head with organizational and space planning, performance management, and improvement programs.
  • Participate in the development, documentation, and implementation of HR policies and procedures.
  • Support employee relations by addressing concerns, promoting wellness and safety programs, and enhancing company–employee communication.
  • Manage HR software to collect and organize information throughout the employee life cycle, from hiring to offboarding.
  • Monitor HR formats, documentation, and quality standards for compliance and accuracy.
  • Participate in HR programs and initiatives that promote employee engagement, safety, welfare, and company reputation as an employer of choice.
  • Prepare, analyze, and send reports as required by management.
  • Manage employee relations, engagement programs, HR compliance, and recruitment to support a positive workplace culture.
  • Demonstrates strong knowledge of labor laws, due process, and disciplinary action protocols.
  • Attend and contribute to management meetings.
  • Perform other HR-related duties as assigned.
Qualifications:
  • Has at least 1 year experience as HR Staff.
  • Has an experience processing employee’s government mandated benefits such as SSS,PhilHealth and Pag-ibig.
  • Possesses at least one (1) year of hands-on experience in Employee Relations, Labor, Engagement, or related.
  • A bachelor's degree in Human Resource Development Management or equivalent course.
  • Has high level of integrity.
  •  Has excellent communication and organizational skills.
  • Can work with minimal supervision.
  • Solid time management skills.
  • Must be able to effectively deal with people at all levels.
  • Creative ability & writing proficiency.
  • Ability to multitask and successfully operate in a fast paced, team environment.
  • Must adapt well to change and successfully set and adjust priorities as needed.
  • Must be proficient with Microsoft Office (intermediate Word, basic Excel).
So, why join us?
  • Work set-up: Work from Home or Batangas City - On site.
  • Full Time and Long Term Employment.
  • Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay), Leave credits, Basic HMO.
  • Night differential pay and other incentives.
  • We are growing so there is great opportunity for leadership and promotion.
  • Salary will be based on: Skills, Attitude, Performance, Attendance.
  • Shift: Graveyard Monday to Friday.
  • Training Period: 1 month.
WE LOOK FORWARD TO MEETING YOU!

1+ year HR staff experience, experience with SSS/PhilHealth/Pag-IBIG benefits, 1+ year employee relations experience, bachelor's degree in HR or equivalent, Microsoft Office proficiency, strong communication and organizational skills.

Key Responsibilities

  • managing employee relations
  • processing government benefits
  • handling onboarding

Skills & Tools

Microsoft Word, Microsoft Excel

Job Details

  • Category: Human Resources
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Batangas City, Batangas, Philippines
  • Salary: PHP 216,000 – 264,000 / year
  • Languages: English

Benefits

  • Generous paid time off

About ConnectUs Marketing Solutions Inc.

A marketing solutions and BPO company offering HR services and employee relations support. — Industry: Information Technology

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