Open role
Implementation Manager
This is a Fully Remote Job About Our Client: This organization operates within the post-acute care and medical equipment supply industry. It addresses challenges in connecting healthcare providers, health plans, and suppliers to facilitate efficient delivery of medical equipment and supplies to patients at home. The program supports a large network of clinicians and supplier locations nationwide, impacting millions of patients by providing a digital ordering platform that streamlines supply management and improves patient care. About the Opportunity: The IMPLEMENTATION MANAGER leads the onboarding and integration of home medical equipment (HME) providers onto the organization's digital platform. This role ensures smooth transitions, accelerates digital ordering adoption, and optimizes activation strategies to enhance partnership value. By managing projects and collaborating cross-functionally, the Implementation Manager contributes to improving patient outcomes through digital transformation and operational efficiency. Responsibilities: Lead end-to-end project management for onboarding HME providers to the digital platform. Partner with HME leaders to drive growth of digital ordering using a consultative approach. Delegate and oversee implementation tasks to associates to maintain project timelines. Implement product features and coordinate activation strategies with internal teams and partners. Analyze data to provide insights supporting partnership decisions. Identify and execute process improvements to optimize onboarding efficiency. Consult on new product launches and collect feedback for product refinement. Lead partner training and enablement sessions using change management techniques. Develop expertise in platform interoperability and guide technical integration efforts. Requirements: Passion for improving patient outcomes and operational efficiency via digital transformation. Experience developing and executing transformation roadmaps. Strong analytical skills to leverage data for problem solving and decision making. Proactive, adaptable, and solution-focused self-starter. Experience managing cross-functional projects involving technology adoption. Consultative, customer-centric communication skills. Interest in AI and digital tools for systemic improvement. Minimum 3 years in consulting, digital transformation, or healthcare technology roles. Experience with healthcare or SaaS platform implementation or management. Familiarity with AI solutions, workflow automation, or system interoperability preferred. Proficiency in Excel, Tableau, HubSpot, JIRA; API integration experience is a plus. Ability to thrive in fast-paced, evolving environments and quickly learn technical topics. Pay Range and Compensation Package: Base salary ranges from $75,000 to $105,000, depending on level and experience. Benefits & Perks: Medical, Dental, and Vision coverage with options for low-to-no-cost premiums. Employer contributions to Health Savings Account (HSA). 401(k) retirement plan. Equity incentive plan. Annual company-wide bonus opportunity up to 15% based on performance. Remote-first work culture with options for co-working space reimbursement. Flexible vacation policy. Additional summer Fridays off. Home office, wellness, internet, and learning and development stipends. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.