Inbound Sales Development Representative (SDR) – Remote, Part-Time American Chiropractic Medical Services (ACMS) Marine City, Michigan Pay: $15.00 per hour + Performance Bonuses Schedule: Part-time | Approximately 10-20hours per week Location: Remote Training, Sales Scripts & Lead Information Provided We're Hiring a Sales Development Representative! Are you good on the phone? Do you know how to turn interested prospects into scheduled appointments? Are you comfortable following up, overcoming objections, and asking for a commitment? American Chiropractic Medical Services (ACMS) is seeking an experienced, results-driven Sales Development Representative (SDR) to help convert incoming patient inquiries into scheduled appointments and new patients. THIS IS NOT COLD CALLING! You will be contacting individuals who have already expressed interest in our healthcare services through phone calls, text messages, emails, online forms, or advertisements. Some prospects will be ready to schedule immediately. Others will need follow-up, additional information, or a reminder of why they originally contacted us. Your job is to build trust, identify qualified prospects, and help them take the next step toward receiving care. Your Responsibilities Contact and follow up with incoming leads by phone, text, and email. Reconnect with individuals who previously requested information about our services. Ask pre-screening questions to identify prospective patients' needs, interest, and readiness to schedule. Explain the consultation process and available appointment options. Schedule qualified prospective patients for office appointments. Explain applicable financial arrangements and assist with securing the required 50% prepayment before the initial appointment. Follow up with prospects who have not yet made a decision. Track leads, appointments, conversations, and follow-up activities. Coordinate with our office team to ensure a smooth transition from scheduled appointment to patient visit. Maintain professional, respectful communication and patient confidentiality. Performance Bonuses — Earn More for Results! In addition to your hourly pay, you will have opportunities to earn bonuses based on your performance. Two Bonus Opportunities: 1. Scheduled Appointment Bonuses Earn a performance bonus for qualified prospective patients who schedule appointments and meet established appointment confirmation and payment requirements. 2. New Patient Start-of-Care Bonuses Earn an additional performance bonus when eligible prospective patients you helped schedule attend their appointments and begin an appropriate treatment program. We value quality over quantity. Our goal isn't simply to fill the appointment calendar. We want to connect with individuals who genuinely need our services, are ready to take action, and are a good fit for our programs. The better you qualify prospects and communicate the value of our services, the greater your opportunity to earn performance bonuses. Bonus amounts and eligibility requirements will be explained during the interview process.

Qualifications

Required: Previous experience in telephone sales, telemarketing, inside sales, or appointment setting. Strong telephone communication and listening skills. Ability to build rapport quickly and professionally. Experience converting warm or inbound leads into scheduled appointments. Confidence discussing financial commitments and asking for the appointment. Ability to handle objections and follow up consistently. Basic computer skills and familiarity with CRM systems or lead-tracking software. Reliable, organized, self-motivated, and comfortable working remotely. Healthcare experience is a plus but not required. What We Provide Warm and inbound leads — no random cold calling. Proven sales scripts and follow-up guidance. Training on our healthcare services and patient appointment process. Information about our physical office locations. Pre-screening questions and appointment-setting procedures. Established systems for tracking leads and scheduling appointments. Ongoing coaching and performance feedback. Opportunities to earn bonuses in addition to hourly compensation. Compensation & Work Schedule Base Pay: $15.00 per hour Bonuses: Qualified scheduled appointments and eligible new patients starting care Hours: Approximately 10-20 hours per week Work Arrangement: Remote Employment Type: Part-time Who Will Succeed in This Position? This opportunity is ideal for someone who: Enjoys talking to people and helping them make decisions. Understands that effective follow-up is essential to successful sales. Is comfortable discussing value rather than simply quoting prices. Can recognize the difference between a curious prospect and someone ready to take action. Knows how to ask for the appointment and financial commitment without being pushy. Is motivated by measurable results and performance bonuses.

How to Apply

Submit your resume through Indeed and briefly tell us about your telephone sales or appointment-setting experience. We are particularly interested in candidates who can describe their previous success converting inbound leads into scheduled appointments. If you are a confident telephone salesperson who enjoys turning interested prospects into committed appointments, we want to hear from you! American Chiropractic Medical Services (ACMS) 621 Chartier Road, Suite B Marine City, MI 48039 ACMSClinics.com 586-330-1772 Pay: $15.00 - $30.00 per hour Expected hours: 10.0 – 20.0 per week Benefits 401(k) matching Employee discount Flexible schedule Paid time off Work from home Work Location: Hybrid remote in Marine City, MI 48039