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Inbound Sales Representative - Spanish Speaker (6 month contract)

Remote · Japan Full-time

PINECA GROUP is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, we are recognised for our craftsmanship, exceptional customer care, and an extensive product portfolio ranging from compact, traditional structures to premium, upscale solutions. With over 20 years of craftsmanship, modern design practices and a customer-centric mindset, we guide and support our clients through every stage of their project – with honesty, precision and a genuine commitment to helping them realise their vision.

WHAT WE ARE LOOKING FOR

We're looking for an ambitious and customer-focused Sales Representative to join our growing Sales Team. Supporting the Spain market, you'll convert inbound inquiries into sales by building trust, identifying customer needs, and recommending tailored product solutions. This role is ideal for someone who enjoys consultative B2C sales, thrives in a fast-paced environment, and is motivated by achieving results—without the need for cold outreach.

YOUR RESPONSIBILITIES

  • Convert inbound phone and online inquiries into successful sales (no cold outreach).
  • Identify customer needs, provide expert guidance, and recommend the best product solutions.
  • Actively follow up with customers, manage your sales pipeline, and keep CRM information up to date.
  • Support customers throughout the post-order process until successful delivery.
  • Work closely with architects and the factory to ensure smooth production and delivery of bespoke products.
  • Collaborate with your team to share knowledge and continuously improve sales practices.
  • Contribute to elevating our customer support quality to the next level.

WHAT YOU NEED TO SUCCEED

  • Fluency in Spanish (C1+) language and good spoken and written communication in English (B level or above).
  • Experience in active sales, preferable in a B2C environment.
  • Experience using a CRM system or similar tools.
  • Experience selling high-value or customizable products is a strong advantage.
  • Solid skills in MS Office/Google Workspace.
  • Strong communication skills, empathy, and a collaborative mindset.
  • Ability to multitask and prioritise effectively — you can manage several inquiries at once while maintaining accuracy and quality.
  • A quick and efficient working style — you respond fast, think on your feet, and keep momentum in the sales process.

WHAT'S IN IT FOR YOU?

  • Attractive earning potential: Monthly On-Target Earnings (base salary + uncapped performance bonus) between EUR 2,600 – 3,800 gross, depending on performance and achieved targets. Your success directly impacts your earnings.
  • Remote working model.
  • For B2B employment compensation and benefits can differ.
  • Company contribution to your health and for your well-being.
  • Sports budget: yearly support for physical activities and wellness.
  • Learning budget: annual allowance for training and professional development.
  • Empowering culture: a work environment built on respect, autonomy, and collaboration.
  • Team events: regular team-building activities and company gatherings.
  • Annual team trip abroad: we celebrate our achievements with an unforgettable company trip.

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