1-5 years service center support experience; two-year technical degree preferred; A+ or Network+ preferred; experience with ConnectWise PSA, IT Glue, Active Directory, Entra ID/Azure AD, N-able/N-central RMM; ability to lift 50 lbs and travel.

Key Responsibilities

• providing technical support
• managing tickets
• documenting systems

Skills & Tools

ConnectWise PSA, IT Glue, Active Directory, Entra ID, Azure AD, N-able, N-central RMM, NetDocuments

Job Details

• Category: Information Technology
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Bloomington or Wyoming or Montana or Indiana or Florida or Alabama or Oregon or Nevada or Kansas or Texas or Idaho or Utah or Iowa or South Dakota or North Dakota or Mississippi or New Mexico or Wisconsin or Tennessee or Minnesota or Louisiana or Oklahoma or Nebraska or Missouri or Michigan or Kentucky or Illinois or Colorado or Arkansas
• Salary: USD 50,000 – 50,000 / year
• Languages: English

About New Charter Technologies

A technology company delivering best-in-class IT solutions to small and medium-sized businesses across North America. — Industry: Information Technology