Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. 

This job is REMOTE.

FTE: 1.000000

Standard Hours:40.00

Shift: Shift 1

Shift Details: Holidays: Weekends: Training hours Monday through Friday 8:00-4:30 After training hours will be Monday through Friday between the hours of 6:00am and 6:00pm

Job  Summary: Responsible for researching and resolving all unpaid insurance claims and following up on all customer inquiries/complaints related to unpaid balances. Other duties as assigned.

Other information: EXPERIENCE REQUIRED: A minimum of 2 years of business office experience in billing, customer service, or collections in a healthcare environment is required. EXPERIENCE PREFERRED: None EDUCATION REQUIRED: High School diploma or equivalent is required. EDUCATION PREFERRED: None TRAINING REQUIRED: None TRAINING PREFERRED: None SPECIAL SKILLS REQUIRED: None SPECIAL SKILLS PREFERRED: None LICENSURE DESCRIPTION: None LICENSURE PREFERRED: None  

Perks & Benefits at Froedtert Health 

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: 

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available 

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. 

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

High school diploma or equivalent required; minimum 2 years of business office experience in billing, customer service, or collections in a healthcare environment required.

Key Responsibilities

• resolving unpaid claims
• following up on inquiries
• researching insurance issues

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Menomonee Falls, Wisconsin, United States
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement
• Retirement plan

About Froedtert Health

A regional health network operating hospitals, clinics, and an academic medical center. — Industry: Healthcare