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Insurance Processor

Remote · Kenya Full-time
We are seeking a highly detail-oriented and organized Insurance Processor with a focus on Commercial Lines, including Property & Casualty and Health Benefits. In this role, you will be responsible for handling policy applications, endorsements, renewals, certificates, and cancellations, while ensuring accuracy, compliance, and excellent client support.

Key Responsibilities

  • Process new commercial policy applications, endorsements, renewals, and cancellations
  • Review applications and supporting documents for compliance with standards and regulations
  • Maintain accurate client files, policy records, and documentation
  • Enter and verify data in insurance management and CRM systems
  • Provide responsive support to clients, agents, underwriters, and internal service teams
  • Ensure compliance with industry regulations and company policies
  • Prepare reports on policy processing activities and performance metrics

Skills, Knowledge and Expertise

  • Previous experience in Commercial Lines insurance processing (Property & Casualty and/or Health Benefits highly preferred)
  • Familiarity with insurance software such as Applied EPIC, AMS360, EZLynx, or similar CRM systems
  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong written and verbal communication skills
  • Ability to work independently in a remote setting as well as collaboratively within a team

Benefits

  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided

Originally posted on

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