Location: Remote Role - Must Reside in Michigan Schedule: Full Time Hours - Monday - Friday 8 AM - 4:30 PM More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

Location: This is a remote position Must reside in Michigan Schedule: Full Time Hours Weekly - Monday - Friday 8AM - 4:30PM Exercises a high degree of control over confidential medical information. Inputs and updates all insurance information in appropriate screens. Verifies eligibility of all insurances available online or by phone. Identifies primary and secondary insurance. Inputs insurance information in correct COB order. Obtains claim numbers and verifies that claims are established for Workmen’s Comp and Auto Insurance. Identifies the need for pre-authorization information, makes decisions relating to insurance eligibility utilizing several online systems available at MMC. Scheduled patients: Obtains and documents pre-authorization as appropriate for procedure. Emergent patients: obtains pre-authorization guidelines and communicates information to Utilization Management. Follow up on all verification issues in a timely manner and communicate information to proper departments regarding information obtained. Responsible to keep current on billing requirements from third parties such as, Blue Cross/Blue Shield, Medicare, Medicaid, and all other health insurance carriers. Performs insurance verification, obtains pre- and retro- certification information for all inpatient activity. Communicates appropriate information to the Utilization Management team as required. Refers patients to Financial Counselors to obtain financial assistance and /or payment arrangements when appropriate. Qualifications 2 Year / Associate Degree or Equivalent experience 1.5 years of related experience in healthcare and third party required. Medical experience is preferred Well versed in medical terminology is highly preferred Additional Information Key Competencies and Skills Advanced keyboard, mouse, computer and Microsoft Office skills. Must have knowledge and ability to learn, access and utilize 10+ of the computer programs listed below within 90 days of hire. Outlook Star Insurance Verification systems Smart Web Power Chart First Net 3M Coding Ontrac and related tools NextGen Cerner Must possess exceptional oral and written communication skills. Ability to demonstrate effective communication with patients, Dr’s offices and technicians within hospital departments, and create accurate documentation with information gathered. Must be warm, friendly, and sensitive to the feelings and concerns of others. Ability to demonstrate effective communication with Insurance companies to obtain, verify, and create accurate documentation with information gathered. Ability to perform online insurance verification through the Internet. Must demonstrate ability to adapt to change and keep up with continued advanced education requirements. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.