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Intake Coordinator
Job Title: Legal Intake Coordinator – Remote Position – California Employment Law Firm Base Hourly Rate: $25 to $30/hour. Domb & Rauchwerger LLP is a California employment law firm dedicated exclusively to representing employees in workplace disputes, including wrongful termination, discrimination, harassment, retaliation, whistleblower claims, and wage and hour violations. We are committed to providing exceptional legal representation while treating every client and prospective client with professionalism, compassion, and respect. We are seeking a highly organized, personable, and detail-oriented Legal Intake Coordinator to join our team. This is a fully remote position for a California resident who enjoys helping people, communicates effectively, and takes pride in producing accurate, high-quality work. As the first point of contact for many prospective clients, the Legal Intake Coordinator plays an important role in representing our firm and ensuring that individuals seeking legal assistance feel heard, respected, and supported.
Key Responsibilities
Respond promptly and professionally to incoming telephone calls, emails, and inquiries from prospective clients. Conduct detailed intake interviews to gather relevant information concerning prospective clients' employment histories, workplace concerns, and potential legal claims. Prepare clear, accurate, and well-organized written intake summaries for attorney review. Ask appropriate follow-up questions to obtain necessary information and clarify relevant facts. Communicate with prospective clients in a professional, empathetic, and courteous manner, including individuals experiencing difficult or stressful circumstances. Maintain accurate and organized intake records, including prospective client information, communications, and supporting documents. Coordinate with attorneys and other team members regarding prospective client inquiries and intake evaluations. Follow up with prospective clients as needed to obtain additional information and ensure timely communication. Assist with administrative tasks and other responsibilities as assigned. Required Qualifications: Excellent verbal and written communication skills, including strong grammar, spelling, and attention to detail. Exceptional interpersonal and customer service skills, with the ability to communicate empathetically and professionally. Strong organizational skills and the ability to manage multiple tasks and competing priorities. Ability to listen carefully, ask thoughtful questions, and accurately document information. Sound judgment, professionalism, and discretion when handling sensitive and confidential information. Strong computer skills, including proficiency with Microsoft Office, Outlook, and related applications. Demonstrated ability to work independently, manage time effectively, communicate proactively with team members, and remain organized and productive in a fully remote environment. Reliable internet connection and a suitable remote workspace. California residency. Preferred Qualifications: Previous experience in legal intake, law firm administration, customer service, or a related position. Familiarity with California employment law or experience working in a plaintiff-side law firm. Bilingual proficiency in English and Spanish. Experience preparing detailed written summaries, reports, or other professional documentation. Although prior law firm experience is strongly preferred, we are willing to train the right candidate who demonstrates exceptional communication skills, strong attention to detail, a willingness to learn, and a commitment to providing excellent service.
What We Offer
Fully remote work environment. Competitive compensation based on qualifications and experience. Health insurance, paid sick time, and paid holidays. Training, mentorship, and opportunities for professional development. Supportive, collaborative team environment. Meaningful work helping individuals navigate challenging employment situations. How To Apply: Interested candidates should email the following to zack@dombrauchwerger.com: Resume outlining relevant employment experience and qualifications. Cover letter explaining their interest in the position, relevant skills, and why they believe they would be a good fit for our firm. Candidates selected to advance in the hiring process may be asked to complete a brief writing exercise designed to evaluate communication skills, attention to detail, and the ability to organize information. We appreciate your interest in joining our team and look forward to reviewing your application. Domb & Rauchwerger LLP is an equal opportunity employer. We consider qualified applicants without regard to any legally protected characteristic. Pay: $25.00 - $30.00 per hour Expected hours: 35.0 – 45.0 per week Benefits 401(k) Health insurance Paid time off Application Question(s): Do you have any experience working for a law firm? If so, how many firms? Experience: Law office: 1 year (Required) Location: California (Required) Work Location: Remote