job summary: We are seeking an experienced Epic Analyst (Cadence/Grand Central/Referrals) to join our dynamic and growing team. Active/Current certifications in Epic Grand Central, Prelude, Cadence and Referral are required. Candidates must have a minimum of 4 years of healthcare related work experience that includes at least 2 years working with Epic in a professional healthcare environment. location: Telecommute job type: Contract salary: $65 - 75 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Working on Epic Grand Central, Prelude, Cadence and RTE configuration changes and build by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Participate in medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk Provide assigned support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to various project meetings qualifications: Active / current certification in Epic Grand Central, Prelude, Cadence and RTE 4+ years healthcare experience 4+ years of Direct client healthcare domain knowledge such as Financial Clearance 4+ years of Subject Matter Expertise (SME) in relevant applications 4+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas 2+ years Epic experience with direct client experience Demonstrated experience with including the design, build, and test phases of Epic skills: Cadence,Epic Grand Central,Prelude,Self-directed,client experience,healthcare,KPIs,Financial,Maintenance,metrics,process improvement techniques,revenue cycle Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.