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Key Account Manager - RAC ( Room Air Conditioner)

Remote · Chile Full-time

About Midea Andes Region At Midea Andes Region, we believe diverse teams build better solutions. We are proud to be an equal opportunity employer and are committed to a workplace where everyone is respected, valued, and empowered to grow.

Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance to make your life a little easier.

Summary:

A Key Account Manager at MIDEA is responsible for managing and nurturing relationships with key clients or accounts. They act as a trusted advisor to key stakeholders, developing tailored solutions that drive profitability, strengthen market presence, and ensure exceptional customer satisfaction. Working cross-functionally with sales, marketing, operations, and product teams, the KAM delivers integrated strategies to achieve MIDEA’s business objectives and sustain competitive advantage in the market

Responsibilities & Objectives

  • Manage and strengthen the commercial relationship with Home Appliance as a key strategic account
  • Lead and track forecast, sell-in, sell-out, and ensure alignment with business targets
  • Monitor and optimize inventory levels and product catalog within the account
  • Plan and execute promotional strategies, pricing, and commercial initiatives
  • Analyze market trends and competitor activity to identify growth opportunities
  • Drive revenue growth through strategic account planning and execution
  • Ensure effective cross-functional collaboration (sales, marketing, operations, product)
  • Monitor account performance through KPIs and provide actionable insights
  • Lead negotiations and commercial agreements to maximize profitability

Experience & Background

  • +5 years of experience in Sales / Key Account Management or related roles
  • Mandatory: Experience managing Room Air Conditioner account (minimum 1 year)
  • Strong experience within department store / retail channel
  • Proven experience managing sell-in, sell-out, forecast, and inventory
  • Experience in electronics, home appliances, or related industries is a plus

Degree and Language

  • Bachelor’s degree in Business Administration, Marketing, Engineering, or related field
  • Basic English (required)

Knowledge, Skills & Abilities

  • Strong analytical skills and data-driven mindset
  • Excellent communication and stakeholder management
  • Ability to work under pressure in fast-paced environments
  • Ability to work with Excel and PowerPoint

What we offer

  • Comprehensive benefits
  • Work Life balance

Midea Andes Region is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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