Overview Job Role: Language Interpreter (International Language) DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world's leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net. Website https://DATAMARK.net Phone number 866-865-4415 Verified page June 11, 2024 Industry Outsourcing and Offshoring Consulting Company Size 1,001 - 5,000 employees 2,088 associated members Headquarters El Paso, TX Type Privately Held Founded 1989 Specialties Contact Center, Call Center, Data Capture, Data Entry, Imaging & Scanning Documents, Bill of Lading, Finance & Accounting, Document Management, Document Storage & Retrieval Solutions, Enterprise Content Management, Business Process Outsourcing, BPO Eligibility Criteria: • High School Degree or equivalent • Native / Fluent in English and International Language (French, German, Italian, Mandarin, Portuguese, Korean) • Certification: B2 or above / Graduate / Masters / Native Speaker • Excellent communication & listening skills • Strong understanding of cultural nuances • Ability to remain neutral and professional during calls Key Responsibilities: • Handle live interpretation calls from US clients • Translate conversations accurately between English and Regional Language (French, German, Italian, Mandarin, Portuguese, Korean) • Maintain tone, clarity, and context • Ensure complete and precise communication • Remain calm and professional during sensitive situations Job Details: • Work From Home • 5 Working Days (2 Rotational Offs) • Rotational Shifts (including night shifts) • Salary up to 7.93 LPA Benefits: • Overtime Pay • Medical Insurance (Self + Spouse + 2 Kids) • Performance Incentives

High school degree or equivalent; native/fluent in English and Korean; B2 or above certification; excellent communication and listening skills; strong cultural understanding; ability to remain neutral and professional.

Key Responsibilities

• handling live calls
• translating conversations
• maintaining professionalism

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Thane, Maharashtra, India
• Languages: English, Korean

About DATAMARK, Inc.

A provider of omnichannel contact centers and BPO services since 1989, serving Fortune 500 clients. — Industry: Consulting Services