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L2 Duty Technical Support Engineer

Remote · Singapore Full-time

Sippy Software, Inc. is a leading developer of carrier grade (class 4 / 5) softswitch technology for next generation Internet Telephony (VoIP) providers.

Sippy Softswitch delivers a complete network management solution for VoIP carriers on a single platform. This call-control software package enables service providers to build scalable and reliable VoIP networks. Based on the Session Initiation Protocol (SIP), it offers a full array of call-routing capabilities to maximize performance for both small and large packet voice networks.

Sippy currently handles more than 4 billion minutes of traffic, across thousands of client networks in more than 100 countries worldwide, assisting new ITSPs to launch on a weekly basis and contributing significant advancements to many open-source SIP projects.

Sippy Software develops and operates cutting-edge telecoms services & software. At Sippy Soft we aim for two things: building/operating great communications software and services and providing in-depth help to our customers to make sure they are successful.

Tasks

  • Supporting Sippy Software clients
  • Taking part in system maintenance, migration and upgrade activities
  • Taking part in testing and education of new system features

Requirements

  • Strong written and oral English (intermediate or higher);
  • Intermediate knowledge of Linux / Unix administration
  • Working knowledge of TCP/IP and network administration on Unix systems
  • Base knowledge of sql queries;

To apply for this position, please send a PDF copy of your CV and include a cover note in the body of your email. Applicants should avoid sending their cover letters as an attached document.

Strong written and oral English (intermediate or higher); intermediate Linux/Unix administration; working knowledge of TCP/IP and network administration on Unix; base knowledge of SQL queries.

Key Responsibilities

  • supporting clients
  • performing system maintenance
  • testing new features

Skills & Tools

Linux, Unix, TCP/IP, SQL

Job Details

  • Category: Information Technology
  • Seniority: Mid Level
  • Commitment: Contract
  • Workplace: Remote — Burnaby, British Columbia, Canada
  • Languages: English

About Sippy Software

A developer of carrier-grade softswitch technology for VoIP providers, operating telecoms services and software. — Industry: Information Technology

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