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Lead Privileged Access Management (PAM) L3

Remote · Philippines Full-time

Job Title: Lead Privileged Access Management (PAM) L3 Location: USA Work Arrangement: Remote Employment Type: Contract

About the Role

A Lead Privileged Access Management (PAM) for supporting and maintaining the Delinea Secret Server platform, managing privileged accounts, troubleshooting production issues, and ensuring secure access to critical enterprise systems.

Key Responsibilities

Privileged account management: Manage privileged accounts for Windows, Linux/Unix, databases, network devices, and applications. Secret management: Create, update, onboard, and maintain secrets, folders, permissions, and access policies in Delinea Secret Server. Access management: Configure Policies, Provision and revoke privileged access based on approved requests and least-privilege principles. Production support: Handle L2/L3 incidents, service requests, problem records, and escalations within defined SLAs. Troubleshooting: Resolve authentication failures, access-denied errors, password mismatches, discovery issues, and remote session launch problems. Change management: Support patching, upgrades, configuration changes, certificate renewals, and disaster recovery testing.

Required Qualifications

Strong knowledge of Privileged Access Management (PAM) concepts. Hands-on experience with Delinea Secret Server / Thycotic Secret Server. Windows Server, Active Directory, Linux/Unix, and service account management. Password changers, password templates, secret permissions, and account discovery. Distributed Engine configuration and troubleshooting. Incident, problem, change, and request management using ServiceNow or similar tools. Basic PowerShell, REST API, networking, and SQL Server connectivity troubleshooting. Knowledge of MFA, RBAC, least privilege, and security auditing. Note: Preference is given to candidates with PKI knowledge. Work Authorization Applicants must be legally authorized to work in the United States. Equal Employment Opportunity Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

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