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Lead ServiceNow Technical Consultant (EA/APM)

Remote · Argentina Full-time

Job Title: Lead Technical Consultant – ServiceNow Enterprise Architecture (EA/APM) Location: Remote Employment Type: 1099/Contract Visa preferred: GC/USC Client: Confidential Job SummaryWe are seeking an experienced Lead ServiceNow Technical Consultant with strong expertise in Enterprise Architecture (formerly APM), Technology Reference Model (TRM), and Technology Portfolio Management (TPM). The ideal candidate should have extensive hands-on experience designing, implementing, and integrating complex ServiceNow solutions, with a strong understanding of platform architecture, governance workflows, and enterprise integrations.

Key Responsibilities

Lead the design, architecture, and implementation of ServiceNow Enterprise Architecture (EA/APM) solutions. Configure and enhance Technology Reference Model (TRM) and Technology Portfolio Management (TPM) capabilities. Design and implement complex governance workflows, approval processes, and automation. Develop integrations using ServiceNow Integration Hub, REST APIs, and third-party platforms. Implement CMDB, CSDM, and technology lifecycle management solutions. Support software governance, vulnerability management, and SBOM integrations. Configure workflow monitoring, SLA dashboards, escalations, and automated notifications. Lead data migration, legacy system modernization, and process optimization. Collaborate with stakeholders to develop scalable solutions using ServiceNow out-of-the-box capabilities. Required Technical SkillsStrong experience with ServiceNow Enterprise Architecture (EA/APM), TRM, TPM, and SPM. Expertise in ServiceNow platform architecture, CMDB, CSDM, and Flow Designer. Hands-on experience with Integration Hub, REST APIs, JavaScript, and scoped applications. Knowledge of SAM Pro, HAM Pro, ITOM, and technology lifecycle management. Experience implementing enterprise governance workflows and complex approval processes. Familiarity with Digital Integration Management (DIM), SBOM, and vulnerability management integrations. Strong technical leadership, problem-solving, and communication skills. Required CertificationsServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Integration Hub ServiceNow Enterprise Architecture (formerly APM) Preferred QualificationsExperience leading large-scale ServiceNow implementations. Background in enterprise technology governance and portfolio management. Experience working in complex enterprise or regulated environments. Strong client-facing consulting and solution architecture experience. Ideal Candidate: A senior-level ServiceNow Technical Consultant with deep EA/APM expertise who can independently lead complex implementations, integrations, and governance automation initiatives.

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