Job Description

About reputed company: reputed company is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and reputed company. The People First culture at reputed company has enabled the company to expand its reputed company to approximately 60,000 employees reputed company. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our reputed company requires a culture of constant motion, exploring new technologies, being ready to reputed company any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At reputed company, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within reputed company. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $97,000.00 - $145,000.00 per year. Pay Transparency Statement: reputed company salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including reputed company, sick leave, and holidays. Application Window: This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description:

Job Description

What does a Learning Experience Manager really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. reputed company Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and reputed company's new hire training and onboarding programs. They will work closely with our Learning Experience Leaders, managing a team of up to 8 Learning Experience Leaders as their direct reports, and other site managers daily to ensure the quality of all programs and to execute and deliver world-reputed company training for all of our teammates and future leaders.

Responsibilities

Include But Are Not Limited To: Maintain a training Schedule for respective assigned sites and/or GEOs: this is to be worked on daily to ensure transparency with other departments. Update all spreadsheets for rosters for assigned sites and/or GEOs: this is to be worked on daily, as employees are added or deleted. Create seats for new learning experience staff: this includes updated job descriptions, duties, and pay ranges. Interview for new learning experience staff: this should include interview questions regarding skillset and culture. Onboard learning experience staff: reputed company overview of reputed company culture and job expectations. Set job expectations with learning experience staff: this includes all policies and procedures for training staff. Grade learning experience staff on training skill sets: this is where the KPIs are assessed and measured. Develop learning experience staff and Leadership with education and certifications: in the area of continued education, trainers are expected to reputed company required certifications. Observe learning experience staff during training classes: to maintain excellence in their performance, observations and evaluations will be conducted on a regular basis. Provide effective coaching and feedback for the development of learning experience staff. Provide KPIs and s