Legal Commercial Collector Specialist (Remote) Brown & Joseph AR Management | an ARMStrong IS Company is seeking a Collections Specialist to collect outstanding balances, provide documentation, coordinate resolution of disputed invoices, and elevate high-risk customer accounts when necessary. Job Responsibilities Minimum of 80 outbound/inbound calls Negotiate payment in full or secure a payment arrangement Create a sense of urgency on non‐paying debtors Work closely with Client Support Representative to resolve disputes Strong work ethics and integrity Remain professional at all times Meet/exceed monthly phone, activity & fee quota's Job Requirements Collections, sales, telemarketing, customer service or call center experience preferred Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred Critical Thinker Basic Math and Writing skills Strong attention to detail and goal oriented Ability to deescalate adverse situations Strong interpersonal, communication and organizational skills Compensation and Benefits $17-19per hour PLUS commission and bonuses Benefit package with health, dental, vision, life and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice We look forward to you joining our team!!