Duties Description The incumbent to this position would be responsible for, but not limited to the following: Develop familiarity with the laws and rules regarding the eligibility for licenses and permits under the Alcoholic Beverage Control Law. Review applications for licenses and permits to determine: if the application is complete; if the applicant and the applicant’s proposed location meet the statutory and regulatory requirements for the license or permit; and identify issues that would be grounds for further review or disapproval of the application. Research agency records to determine licensing and disciplinary history of applicant’s proposed location. Respond to inquiries from the public regarding general licensing issues. Respond to agency staff regarding specific license and permit applications. Identify deficiencies in applications, advise applicants of such deficiencies and review applicant’s responses to determine if deficiencies have been addressed. Review arrest records of current and potential licensees. Prepare detailed reports providing pertinent information regarding applications for the Licensing Board and/or the Members of the Authority (the “Full Board”) to allow the boards to make informed determinations on the applications. Upload and/or scan in application documents into the licensing system. Conduct follow-up investigations of applicants and/or proposed premises to obtain additional information or clarification as requested by the Licensing Board or the Full Board. Perform other duties as assigned.

Minimum Qualifications

Three years of full-time experience in a position where your primary responsibility is providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts. Applicants with degrees or college semester credit hours will be credited with experience as follows: 30 semester credit hours – 1 year experience 60 semester credit hours – 2 years’ experience 90 semester credit hours – 3 years’ experience NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK. Additional Comments The Division of Alcoholic Beverage Control is an Equal Opportunity Affirmative Action Employer. Candidates with diverse backgrounds and experience are encouraged to apply. New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Division of Alcoholic Beverage Control is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics. NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines. Some positions may require additional credentials or a background check to verify your identity.