We are seeking the ultimate team player to join our growing team as a Mortgage processor.  This position plays a vital role in the mortgage transaction, working directly with customers to obtain conditions necessary to close on their mortgage.

About HMA

Established in 2005, HMA Mortgage is an Independent Mortgage Bank based out of Pittsburgh, PA.  Licensed in over 34 States, we are a company that relies 100% on referral business in the markets we serve.  We are Direct to Agency with multiple different investors and products to best serve our markets.  We’re built on a foundation of wonderful core values and a vibrant corporate culture. Together, we’re dedicated to delivering an exceptional experience for everyone we serve. 

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision benefits.
• Financial Future: 401(k) plan featuring a generous employer contribution.
• Work-Life Balance: A competitive Paid Time Off (PTO) package.
• Culture & Growth: Be a part of a fast-growing organization defined by its amazing, supportive, and collaborative company culture.

Job Description

This candidate will facilitate seamless communication across all stakeholders throughout the loan lifecycle. We are seeking an organized, collaborative professional with a commitment to operational excellence and a positive cultural contribution. Our objective is to deliver a premier client experience, characterized by on-time closings and consistent 5-Star service ratings.

Job Duties to include but not limited to

• Serve as the primary point of contact for borrowers, Loan officers, title companies, insurance companies, appraisal administration, and underwriters.
• Create urgency in gathering relative data from clients, including but not limited to assets, debts, income, employment, etc.
• Verify information submitted with mortgage applications through established 3rd party sources.
• Demonstrate proficiency with Encompass Loan Origination System.
• Manage the advancement of loans in the processing pipeline.
• Commitment to getting loans to the closing table with integrity and professionalism every time.
• Go above and beyond to ensure all customers are communicated with to ensure we receive 5-Star reviews.
• Review conditions obtained to ensure they meet requirements.
• Run AUS to determine agency eligibility & adhere to requirements.
• Assist borrowers in navigating through the loan process.
• Meet and exceed expectations to create happy & repeat customers.

Qualifications

• Minimum of two (2) years of Mortgage Processing Experience is required.
• Excellent Communication Skills.
• Ability to work with strict deadlines.
• Encompass LOS experience is a Must.
• Proficient with conventional mortgage loans, FHA, VA, USDA, State Bond Programs, and Renovation Loan Programs.
• Detailed and Organized.
• Suitable home internet connection.
• College Degree preferred.

Two years mortgage processing experience; Encompass LOS; strong communication; deadline driven; knowledge of conventional, FHA, VA, USDA, state bonds, renovation loans.

Key Responsibilities

• Serve borrowers
• Verify data
• Manage processing

Skills & Tools

Encompass

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Pittsburgh or United States
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About HMA Mortgage

Independent mortgage bank focused on delivering a premier client experience through collaboration and growth. — Industry: Finance