SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

We need a senior, hands-on M365 consultant to keep the platform and stakeholders aligned to an existing strategy and roadmap.

This person should be able to operate independently, guide stakeholders, and only escalate when there is a genuine architectural or organisation-wide impact decision required.

Role Overview

• Senior Microsoft 365 Consultant (contract backfill, 6–12 months)
• Enterprise environment
• Hands-on role (not strategy or leadership)
• Responsible for maintaining alignment to an already defined M365 strategy

What They’ll Be Doing

• Working on the tools daily across M365 (Teams, SharePoint, Exchange Online, OneDrive, Entra ID, Purview)
• Supporting delivery teams and stakeholders with practical, technically sound guidance
• Reviewing requests and solutions to ensure they align with:
  • Existing standards
  • Governance and security controls
  • Long-term platform direction
• Acting as the go-to technical SME for M365 queries and decisions
• Pushing back on misaligned or non-standard requests
• Managing and resolving issues without defaulting to escalation
• Escalation Expectation (Critical)
  • Escalation should be infrequent and intentional
  • Only escalate when:
    • A design change is required
    • There is architectural impact
    • There is organisation-wide risk or decision needed
  • All escalations should come with clear context and recommended options

Key Skills & Experience

• Strong hands-on experience across:
  • Teams, SharePoint Online, Exchange Online, OneDrive
  • Entra ID (identity, Conditional Access)
  • Purview (DLP, sensitivity labels – working knowledge)
• Experience in enterprise M365 environments (2k+ users preferred)
• Background as a Senior Consultant / Engineer
• Comfortable working across multiple workstreams simultaneously

Profile We’re Looking For

• Highly autonomous – doesn’t need step-by-step direction
• Technically strong – confident working in the platform daily
• Strong communicator – can guide and challenge stakeholders
• Pragmatic – solves problems without overcomplicating
• Disciplined with escalation – knows when to act vs escalate

Strong hands-on experience with Teams, SharePoint Online, Exchange Online, OneDrive, Entra ID, and Purview; enterprise M365 environment experience; autonomous and technically strong; strong communication and pragmatic problem-solving.

Key Responsibilities

• supporting delivery teams
• reviewing requests
• managing issues

Skills & Tools

Microsoft Teams, Microsoft SharePoint Online, Microsoft Exchange Online, Microsoft OneDrive, Entra ID, Purview

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Contract
• Workplace: Remote — India
• Languages: English

About SoftwareOne

A global AI-powered software and cloud solutions provider with a diverse team of professionals. — Industry: Information Technology