Become a part of our caring community The Medical Assistant is the first contact for patient care. Responsible for administrative responsibilities in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative, operational, and customer support assignments. Typically work on semi-routine assignments. Virtual Medical Assistant Responsibilities - included conducting patient intake, gathering relevant medical information, answering patient questions, and connecting patients with providers during telehealth visits. - Worked with cardiology providers to provide a seamless virtual visit experience, facilitate patient-provider communication, and support continuity of care throughout the appointment process. - Demonstrated skills in patient engagement, care coordination, and virtual healthcare operations. Use your skills to make an impact - Required - Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider - High school diploma or equivalent - CPR Certified - Experience coordinating virtual patient appointments and telehealth visits. - This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. - If selected for this role, you will be required to be screened for TB. - Preferred - Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration) - administration experience - 1+ years MA experience - Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS - Patient Experience. - Bilingual proficiency in English and Spanish Work Schedule - Monday - Friday (8AM to 5PM) Location - Remote Office address - Centerwell 3185