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Medical Billing Specialist

Remote · Malaysia Full-time

Medical Billing Specialist

About the Role

Harc, Inc. is seeking a detail-oriented Medical Billing Specialist to support accurate, timely, and compliant billing processes. This role helps ensure claims are submitted correctly and payments are tracked to resolution. Success in this position means maintaining high billing accuracy, reducing claim denials through effective follow-up, and ensuring records are complete and up to date while meeting productivity and quality expectations. Duties & Responsibilities Review patient billing information and supporting documentation for accuracy and completeness. Prepare, code, and submit medical claims according to payer requirements and established guidelines. Verify patient eligibility, coverage, and benefits to support appropriate claim submission. Monitor claim status and follow up on unpaid or denied claims within required timelines. Research billing discrepancies and resolve issues through documentation and payer correspondence. Process claim resubmissions, corrections, and adjustments as needed. Reconcile payments, patient responsibility, and account balances to ensure accurate posting. Maintain organized billing records and audit trails to support compliance and reporting. Identify trends in denials and errors and recommend process improvements to reduce repeat issues. Communicate effectively with internal teams and, when appropriate, payers to support timely resolution.

Requirements

Education: High school diploma or equivalent; medical billing or related coursework is preferred. Experience: 1+ years of medical billing experience (or an equivalent combination of education and training). Knowledge of medical billing workflows, including claims submission, denial management, and payment posting. Familiarity with coding concepts and payer claim requirements. Proficiency with billing/accounting systems and common office productivity tools (e.g., spreadsheets and email). Strong understanding of confidentiality and compliance practices related to patient information. Ability to work accurately with detailed information and meet deadlines in a fast-paced environment. Excellent written and verbal communication skills for documentation and payer follow-up. Strong organization, time management, and problem-solving skills. Customer-focused mindset with professionalism and respect in all interactions.

Benefits

Health insurance options (medical, dental, and vision) Paid time off (PTO) and paid holidays Retirement savings plan options Paid sick time (where applicable) Opportunities for skill-building and career growth Wellness resources and programs (where available) Employment Type: Full-time/Part-time/ Contract/ Temporary (Optional).

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