SUMMARY: Fulfillment Operations Responsible: Support branch operations by processing applicants, assisting clients and implementing office procedures and systems. Contribute to the professionalism of the company by providing quality service. Additional functions for Operations Associate include recruiting activities and for Compliance Associate includes credentialing and compliance.

ESSENTIAL DUTIES AND FUNCTIONS: The percentage of time performing the essential duties may fluctuate under special circumstances.

• Actively participate in an interactive, supportive and developmental team environment by working remotely and/or from a designated Company location as required, in accordance with company Policy. The number of days per week in each environment may vary based on the needs of the company, the division, branch, and/or personal performance needs.
• Greet visitors when the team is on-premise
• Receive all incoming telephone calls and route calls promptly
• Monitor and process job ad responses and applicants
• Prescreen applicants for registration with the company by administering and grading evaluations and recording evaluation scores
• Conduct prescreening interviews and scheduling team interviews
• Enter applicant information into the Office Automation system
• Maintain all records in accordance with the Quality Manual and ISO
• Provide ongoing information and customer support to temporary associates
• Administrative office duties such as coordinating team meetings, running reports, auditing staff completion of assigned tasks
• Process weekly temp payroll by the processing deadline

PREFERRED PRIOR EXPERIENCE

• Basic computer skills/strong computer aptitude
• Ability to interface with all levels of employees
• Ability to work independently
• Detail-oriented
• Flexible
• Team player

WORK ENVIRONMENT OR MENTAL REQUIREMENTS: The requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation.

• Stay focused and productive when working onsite, in a team environment, independently or remotely.
• Demonstrate excellent customer service skills when interacting with applicants and visitors who come into the office and when they call into the office.
• Ability to excel in a fast-paced, sales environment with a strong sense of urgency and minimal supervision.
• Display professional people skills at all times.

LANGUAGE/COMMUNICATION SKILLS (written & verbal):

• Must demonstrate effective written, verbal, and electronic communication skills.

COMPUTER/SYSTEM SKILLS REQUIREMENTS

• 36 WPM, working knowledge of computer software and performing basic tasks such as internet searches and creating documents

EDUCATION, CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS

• High School Diploma

PHYSICAL REQUIREMENTS (each requirement indicates % of the time): The percentage of time performing physical requirements may fluctuate based on any reasonable accommodations.

• Speaking 50%
• Driving 20%
• Lifting 2%
• Hearing 50%
• Repetitive Motion 30%
• Carrying 5%
• Standing 15%
• Air Travel
• Twisting 5%
• Sitting 70%
• Operating Equipment 5%
• Bending 5%
• Walking 15%

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The Know Your Rights poster is available here: Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

The pay transparency policy is available here: Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance. The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Vets/Disabled

High school diploma; basic computer skills; effective written and verbal communication; ability to work independently and in a team; 36 WPM typing; detail-oriented and flexible.

Key Responsibilities

• processing applicants
• assisting clients
• implementing procedures

Skills & Tools

Office Automation

Job Details

• Category: Administrative & Clerical Support
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Glendale, California, United States
• Languages: English

About AppleOne

A staffing and recruitment company providing workforce solutions. — Industry: Consulting Services