About The Role The role owns the operational backbone of a fast-moving technology organization: the processes, systems, and cross-functional coordination that keep product, engineering, and go-to-market teams executing in sync. The team operates at the center of the business, turning strategy into shipped work. The Operations Manager will design workflows, run planning cadences, build operational reporting, and remove blockers so teams can move quickly without breaking things.

Key Responsibilities

Design, document, and continuously improve core operational processes including onboarding, procurement, vendor management, and internal workflows Drive cross-functional projects end-to-end, owning timelines, milestones, and deliverables across engineering, product, finance, and go-to-market teams Build and maintain operational dashboards in tools like Looker, Tableau, or Google Sheets to track KPIs such as headcount utilization, spend, and process cycle times Run operating cadences: weekly business reviews, quarterly planning cycles, and OKR tracking, ensuring follow-through on action items Manage the internal tooling stack (Asana, Notion, Slack workflows, Jira) and evaluate new tools to improve team productivity Forecast and manage operational budgets, negotiating with vendors and surfacing cost-saving opportunities to leadership Identify risks and bottlenecks proactively, escalating with clear recommendations rather than just problems What We Are Looking For 3-7 years of experience in operations management, program management, or business operations, ideally at a high-growth technology company Demonstrated success owning complex, multi-stakeholder projects from kickoff to measurable outcomes Advanced proficiency with project management and productivity tools (Asana, Jira, Notion, Airtable) and BI/spreadsheet tooling (Looker, SQL, or advanced Excel) Strong analytical skills with the ability to turn messy operational data into clear insights and recommendations Exceptional written and verbal communication; comfortable presenting to senior leadership Bachelor's degree in business, operations, engineering, or a related field, or equivalent practical experience Bonus: Experience with startup operations, M&A integration, facilities/real-estate coordination, or building SOPs from scratch in a pre-process environment