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Operations Manager

Remote · United Kingdom Full-time

Description Operations Manager We're looking for an Operations Manager to own the day-to-day delivery of US production, inventory, fulfilment, and logistics through an outsourced 3PL and co-manufacturing partner. You will set daily priorities, hold partners accountable to commitments, resolve operational issues end to end, and give the Operations Director accurate reporting and practical recommendations so they can manage the overall plan and make decisions. This is a hands-on ownership role. You are not coordinating from a distance. You are the main day-to-day point of accountability for US operations, covering a 3PL relationship, a co-manufacturer relationship, multi-channel fulfilment, inventory accuracy, and financial controls. If you have 5 or more years of experience in fulfilment, logistics, inventory, or production, have managed outsourced 3PL and co-manufacturer relationships at a manager level, and can show evidence of independent ownership rather than just task execution, this role is a strong fit. Why You'll Want to Join - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you're most productive - This role requires availability during US Eastern Time business hours, plus regular calls with an Australia-based team during US late afternoon and evening - Own a critical operations function for a fast-growing consumer goods brand with distribution across DTC, wholesale, Amazon, and US retail - High-ownership role with direct accountability for fulfilment performance, inventory accuracy, and partner management What You'll Work On - 3PL and Co-Manufacturing Partner Management - Lead the day-to-day relationship with the 3PL and co-manufacturer including floor managers, account managers, and supervisors - Align production and fulfilment priorities, confirm commitments and deadlines, and hold responsible people accountable for delivery - Report on dispatches, aged orders, production, stock,

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