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Patient Accounts Specialist

Remote · Indonesia Full-time

This is a Fully Remote Job About Our Client: This organization operates within the healthcare sector, addressing the complex processes of patient account management and insurance coordination. It focuses on optimizing the healthcare revenue cycle by ensuring accurate verification of insurance coverage, resolving billing discrepancies, and facilitating effective communication between patients, providers, and insurance companies. The organization aims to improve financial outcomes and patient experience through precise account management and reimbursement optimization. About the Opportunity: The PATIENT ACCOUNTS SPECIALIST plays a vital role in managing patient accounts and insurance information to support the financial health of the healthcare system. This position is responsible for verifying insurance eligibility, coordinating with insurance providers, resolving billing issues, and maintaining detailed account records. The specialist’s work ensures timely reimbursement and a clear financial communication process, directly impacting the organization's revenue cycle and patient satisfaction. Responsibilities: Verify patient insurance eligibility and benefits prior to service delivery. Process patient accounts including billing, payments, and adjustments in compliance with regulations. Communicate with insurance companies to resolve claim denials and payment issues. Respond to patient inquiries regarding balances, coverage, and payment options. Maintain accurate documentation of account activities and insurance communications. Requirements: High school diploma or equivalent; associate degree in healthcare administration or related field preferred. Experience in insurance verification or patient accounts in healthcare. Knowledge of dental insurance plans, billing procedures, and healthcare regulations. Proficiency with electronic health record systems and billing software. Strong communication and organizational skills. Experience with multiple insurance providers. Cloud9 and/or Orthodontic experience preferred. Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks: Medical, Dental, and Vision Insurance. 401(k) with company contribution match. Paid time off and paid holidays. Company-provided life insurance. Voluntary life, short term, and long-term disability insurance. Free and discounted orthodontic and pediatric dental care. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

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