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Payment Optimization Specialist – Middle

Remote · Hong Kong Full-time

Overview:

FinteqHub continues to expand the team and is looking forPayment Optimization Specialist – Middle. We need a true, experienced and accomplished professional who shares our culture and values.

About Product:

Finteqhub

А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform. Learn more

Purpose of the role:

You’ll improve payment performance and transaction success rates by turning data into actionable optimisation strategies. Your work will help Finteqhub identify and resolve payment issues, optimise transaction routing, and deliver more reliable and efficient payment processing for clients.

Key responsibilities:

  • Monitor payment performance metrics and KPIs to identify unusual patterns, emerging issues, and optimisation opportunities

  • Analyse transaction data and payment trends, prepare reports, and recommend improvements to payment performance and revenue

  • Investigate payment and integration issues using API requests, logs, Postman, browser developer tools, and monitoring systems

  • Support payment configuration and transaction routing optimisation based on performance data and business needs

  • Conduct ad hoc analysis to support business initiatives, product development, and client requests

  • Present analytical findings and actionable recommendations to technical and business stakeholders

Required Experience:

  • Upper-intermediate English (B2) or higher, with the ability to communicate insights clearly through presentations and written reports

  • Strong SQL skills, including query optimisation and database performance tuning

  • Understanding of HTTP, APIs, REST, SOAP, JSON, and web technologies, with hands-on experience using Postman or similar tools and browser developer tools

  • Experience with data visualisation tools such as Tableau or Power BI, preferably Tableau.

  • Knowledge of statistical analysis techniques and predictive modelling

  • Strong analytical and problem-solving skills, a sense of ownership, and the ability to collaborate across teams

Nice to have:

  • Experience working with payment systems, gateways, acquirers, or payment service providers

  • Understanding of payment flows, card schemes, merchant requirements, and transaction routing

  • Background in technical support, integration support, or technical account management

  • Programming or scripting experience, including working with APIs

  • Familiarity with AI tools and their applications in data analysis and payment optimisation

  • Russian language proficiency

Our Benefits:

  • Full-time remote work opportunities and flexible working hours

  • Private insurance

  • Additional 1 Day Off per calendar year

  • Sports program compensation

  • Comprehensive Mental Health Programme

  • Free online English lessons with a native speaker

  • Generous referral program

  • Training, internal workshops, and participation in international professional conferences and corporate events

Originally posted on

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