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Pharmacy Technician – Data Entry Specialist – North Syracuse, NY – Patient Care & Billing Operations

Remote · Kenya Full-time
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About careerforge – Pioneering Excellence in Pharmacy Services

careerforge is a leading, multi‑state pharmacy services organization dedicated to delivering seamless medication management, accurate billing, and exceptional customer support to hospitals, long‑term care facilities, and retail pharmacies. With a commitment to innovation, compliance, and patient safety, careerforge empowers its teams to make a meaningful impact on the health of the communities it serves. Our collaborative culture, continuous learning environment, and focus on professional growth make careerforge the ideal place for motivated individuals who thrive on precision, teamwork, and service excellence.

Position Overview

We are seeking a detail‑oriented Pharmacy Technician – Data Entry Specialist to join our North Syracuse, NY location. Reporting directly to a licensed pharmacist, you will be the backbone of medication order processing, ensuring that every prescription, patient profile, and third‑party claim is entered accurately and efficiently. This role blends customer service, data integrity, and billing expertise, offering a unique opportunity to develop a well‑rounded skill set in a fast‑paced healthcare environment.

Key Responsibilities

  • Enter medication orders for a diverse portfolio of facilities, maintaining strict adherence to careerforge’s standard operating procedures.
  • Provide courteous, solution‑focused customer service to facility staff, addressing inquiries and resolving issues promptly.
  • Maintain up‑to‑date patient profiles and medication records, guaranteeing data accuracy and regulatory compliance.
  • Process third‑party insurance claims and ensure each facility is billed correctly and on schedule.
  • Track and reconcile monthly billing statements, identifying discrepancies and taking corrective action.
  • Achieve production targets set by the supervisor while upholding quality standards.
  • Travel occasionally to client sites for in‑person meetings, medication exchanges, or training sessions.
  • Assist in onboarding and training new pharmacy technicians, sharing best practices and procedural knowledge.
  • Complete all mandatory regulatory and continuing education programs required by state pharmacy boards.
  • Perform additional duties as assigned, contributing to the overall success of the careerforge team.

Essential Qualifications

  • Education: Minimum High School Diploma or GED; an Associate’s degree in Business Administration or a related field is preferred.
  • Experience: 3–6 months of hands‑on experience as a pharmacy technician, preferably within a hospital, long‑term care, or retail pharmacy setting.
  • Licensure: Valid pharmacy technician registration with the state of New York (or the applicable state for remote employees – Vermont, New Hampshire, or Ohio).
  • Attendance: Reliable availability for scheduled shifts, including nights and weekends as needed.

Preferred Qualifications & Additional Assets

  • Prior experience with electronic health record (EHR) systems and pharmacy management software.
  • Demonstrated ability to interpret physician orders and medication dosing instructions.
  • Experience handling third‑party billing, insurance verification, and claim reconciliation.
  • Certification such as Certified Pharmacy Technician (CPhT) or equivalent.

Core Skills & Competencies

  • Strong verbal and written communication skills, enabling clear interaction with healthcare professionals and facility staff.
  • Outstanding customer service orientation with a proactive problem‑solving mindset.
  • Exceptional organizational abilities and meticulous attention to detail.
  • Ability to multitask, prioritize competing demands, and meet tight deadlines.
  • Broad knowledge of common medications, dosage forms, and physician order conventions.
  • Proficiency with standard computer applications, data entry, and keyboarding.

Compensation & Benefits

careerforge offers a competitive hourly wage ranging from $14.56 to $19.45, commensurate with experience, certifications, and demonstrated skill level. In addition to base pay, eligible employees receive:

  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings options with employer matching contributions.
  • Paid time off, holidays, and flexible scheduling to support work‑life balance.
  • Continuing education reimbursement and support for professional certifications.
  • Employee assistance programs, wellness initiatives, and recognition awards.

Career Growth & Learning Opportunities

careerforge is committed to nurturing talent from within. As a Pharmacy Technician – Data Entry Specialist, you will have access to:

  • Structured mentorship from seasoned pharmacists and senior technicians.
  • Cross‑training opportunities across billing, clinical support, and inventory management.
  • Clear career pathways leading to senior technician roles, supervisory positions, or specialized pharmacy practice areas.
  • Regular workshops, webinars, and in‑house training sessions focused on regulatory updates, technology advancements, and best practices.

Work Environment & Culture

At careerforge, we foster an inclusive, collaborative atmosphere where every team member’s voice is valued. Our North Syracuse facility features a modern, ergonomically designed workspace equipped with the latest pharmacy technology. Team members enjoy:

  • A supportive leadership team that encourages open communication and feedback.
  • Team‑building events, community outreach programs, and volunteer opportunities.
  • Recognition of achievements through employee of the month awards, performance bonuses, and career milestone celebrations.
  • Commitment to diversity, equity, and inclusion, ensuring a respectful and welcoming workplace for all.

Why Join careerforge?

Choosing careerforge means aligning yourself with an organization that values precision, compassion, and professional development. You will play a pivotal role in safeguarding patient health, optimizing medication workflows, and supporting the financial sustainability of healthcare facilities. If you are driven by accuracy, enjoy interacting with healthcare teams, and seek a rewarding career in pharmacy operations, careerforge offers the platform to thrive.

Ready to Make an Impact?

Take the next step in your pharmacy career by applying today. Submit your resume and a brief cover letter highlighting your relevant experience and why you are excited to join careerforge. We look forward to welcoming a dedicated, detail‑focused professional to our North Syracuse team.

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