Department: 38529 Enterprise Pharmacy - Ambulatory Pharmacy Status: Full time

Benefits

Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Do you have an interest in being part of a fast-paced pharmacy team to serve patients by helping them receive and apply for needed medications and also work closely with pharmacists to ensure pharmacy visits are scheduled and patients receive their medications timely? If you are interested in working in fast-paced, patient focused, and team-based environment and have experience in patient outreach phone calls, charting follow up, and as a retail pharmacy technician, then this may be the perfect job for you! M-F, 8-5 Remote. Pay Range: $24.10 - $36.15 This position will include helping chronic disease patients obtain prescription medications at costs they can afford and assist with scheduling patients for the pharmacy team. Other pharmacy technician activities will also be expected. You will be working closely alongside pharmacists, pharmacy technicians, and clinic practices to successfully assist the patient in obtain required prescription medications. Performs services and functions within assigned area(s) where complex pharmaceutical processes require the utilization of advanced skills and knowledge beyond those routinely required across pharmacy technician roles. Works primarily in unique pharmacy environments. Major Responsibilities: - Completes area-specific work as outlined by standard processes, procedures and adherent to policies - Serves as an expert with equipment and technology in specialized area - Problem solves technical issues in the specialized area as they arise - Ensures documents and records are accurate and completed in a timely fashion - Supports methods of communication and coordination with patients and care team - Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care - Provides input to and supports implementation of operational changes, advancements, and site and system standardization - Participates in site or system specialized work teams, committees, and councils, as applicable - Complies with legal, regulatory, and accreditation standards - Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices - Maintains updated knowledge and skills and contributes to the education of others - Contributes positively to execution of pharmacy department initiatives - Accepts assignments of tasks from other pharmacy teammate roles when workload dictates Licensure, Registration, and/or Certification Required: - Registration/Licensure with state board of pharmacy per state of employment requirements - Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT) Education Required: - High school diploma or GED equivalent - For technicians in NC with validating technician responsibilities- an Associate’s Degree in Pharmacy Technology is required Experience Required: - Typically requires 3 years of experience in health care, insurance industry, pharmacy, or medical background. - Prefer Experience with helping low income patients gain access to prescription medications, involvement in manufacturer assistance programs, scheduling patient appointments, including general experience in pharmacy retail assisting filling of prescriptions. - Excellent customer and telephone service, communications skills (written and verbal), experience in Epic and excel, and happy, flexible, attitude to help patients and pharmacists serve patients to the best of their abilities is desired in this role. - This position requires frequent phone calls and reliable and private home internet. Knowledge, Skills & Abilities Required: - Excellent oral, written, interpersonal, and customer service skills - Must be able to speak and be understood by others to communicate effectively - Critical thinking and problem-solving skills - Basic math skills - Strong