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Pharos Print Infrastructure SME

Remote · Hong Kong Full-time

This position is 99% remote - URGENT - Quick Hire (Contract / Project-Based) position Position Overview We are seeking an experienced Pharos Print Subject Matter Expert (SME) to lead and execute the upgrade of aging corporate print environment. Client recently deployed a brand-new fleet of printers, replacing hardware that was roughly 10 years old. However, legacy Pharos environment is currently offline/failing due to the old hardware retiring. We need a hands-on engineer to bridge the gap: assess our current legacy Pharos configuration, determine the correct upgrade path, interface with the vendor/reseller if necessary to push licensing through, and configure the new printer fleet to restore secure print operations.

Key Responsibilities

Environment Assessment: Audit the legacy Pharos database and server architecture (likely running an older version of Blueprint or Uniprint) to plan a clean upgrade or migration path. Fleet Integration: Configure and deploy the newly installed printer fleet within the Pharos ecosystem (including Secure Release, embedded software clients, and print queues). Upgrade & Migration Execution: Lead the technical upgrade to the latest supported version (e.g., Blueprint 6.x or a migration to Pharos Cloud) ensuring database integrity and minimal user disruption. Driver & Queue Optimization: Build and deploy updated universal print drivers (UPD) and queues compatible with Windows Server / modern workstations. Vendor Liaison: Work alongside our internal IT team to escalate and resolve outstanding licensing, quotation, or tier-2 support issues directly with Pharos Systems. Required Qualifications & Skills Deep Pharos Expertise: Proven experience architectural designing, installing, and upgrading Pharos Blueprint Enterprise or Pharos Uniprint . Hardware Modernization Experience: Experience transitioning legacy Pharos environments from older, end-of-life MFP (Multi-Function Printer) hardware to modern multi-vendor fleets. Infrastructure Knowledge: Strong understanding of Windows Print Servers, SQL Server database administration (for Pharos DB migration), and Active Directory/Entra ID integration. Network Printing Protocols: Solid grasp of TCP/IP printing, secure release workflows, and embedded terminal configurations (i_InEO, Sentry Print, etc.). Problem Solver: Ability to work efficiently under time constraints to restore broken business workflows.

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