At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

This position can be performed remotely anywhere in the United States

Reviews and processes mail audit documents to produce final audit invoices in accordance with manual rules, state regulations, and company standards and procedures. Builds and maintains relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes. Works with internal departments to ensure audit and dispute results are communicated and policies are updated..

Essential Functions:

• Examines and processes all mail audit documents submitted by policyholders to accurately calculate earned premium.

• Uses appropriate premium audit rules and classifications to accurately calculate exposures and premiums.

• Communicates renewal endorsements as appropriate.

• Completes incoming work within the established company standards for quality, timeliness, and productivity.

• Builds and maintains relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes.

• Corresponds with underwriting, claims, and fraud departments as necessary.

• Develops a working knowledge of manual rules, state regulations, and company standards and procedures.

• Provides administrative support to Field Audit Team as departmental SOP outlines.

• Investigates and resolves disputes and differences in payroll and classification data. Escalates as needed to Manager.

Education & Experience:

• High school diploma or equivalency

• Two years of experience in commercial lines underwriting support or accounting or related experience

This position is also open to being filled as a Senior Premium Audit Assistant with the below requirements:

• High school diploma or equivalency

• Four years premium audit assistant experience or related experience

• Associate in Premium Audit (APA) designation preferred

Knowledge, Skills, & Abilities:

• Accurate keyboarding and data entry skills

• Ability to file alpha information accurately

• Good proficiency with Microsoft Word and Excel

• Good knowledge of insurance terminology and classification codes preferred

• Knowledge of underwriting and rating preferred

• Good verbal and written communication skills

• Excellent organizational and customer service skills

• Strong problem-solving skills and good math aptitude

The hiring salary range for this position will vary based on geographic location, falling within either of the following:

A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

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