Job Description:

• Own multiple concurrent, complex production programs from opportunity and award through first article, launch, and repeat production
• Build and manage program plans covering scope, timeline, quality, and cost
• Run programs using the Xometry Product Development Process aligned with APQP
• Manage program budgets and financials, including tooling, capital, and margin
• Track launch and production metrics including timeline adherence, delivery, quality, customer experience, and financial results
• Serve as primary point of contact for customer program, engineering, quality, and procurement teams
• Lead cross-functional teams across Sales, Field Deployed Engineering, Quality, Supply Chain Planning, and the Partner Network
• Hold manufacturing partners accountable for capacity, schedule, quality, and program commitments
• Coordinate resources, capacity, and dependencies; identify risks; and lead mitigation and recovery
• Communicate program status through customer and internal leadership reviews
• Identify expansion opportunities within existing accounts and bring them to Sales and Account Management
• Lead operational initiatives improving program efficiency, scalability, and repeatability
• Define and monitor program KPIs and drive data-based improvements
• Apply Lean principles and identify automation and process improvement opportunities
• Develop program management standards, templates, and playbooks
• Improve program execution tools and systems with Product and Engineering
• Mentor and coach program managers
• Serve as escalation point for difficult program issues
• Help onboard new program managers and contribute to hiring
• Report to the Director, Strategic Program Operations

Requirements:

• Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field
• 12+ years of program or project management experience, including leading production programs in a manufacturing environment
• Manufacturing experience across processes such as CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion
• Demonstrated success running multiple concurrent, complex programs, often $5M or more each, from award through launch and into repeat production
• Working knowledge of APQP and related quality planning practices
• Experience managing program budgets, timelines, scope, and financial results
• Experience leading cross-functional teams and managing supplier or contract manufacturer performance
• Strong analytical, problem-solving, and facilitation skills in technical and manufacturing settings
• Strong written and verbal communication, including executive-level presentation skills
• Must be ITAR eligible and a U.S. person as defined by ITAR, such as a U.S. citizen or national, lawful permanent resident, or individual granted asylum or refugee status
• Approximately 25% travel to customer and partner facilities
• Preferred: 5+ years of military experience
• Preferred: PMP certification
• Preferred: Lean or Six Sigma certification
• Preferred: Experience in automotive, aerospace, defense, or industrial manufacturing
• Preferred: Experience with PPAP, AS9102 first article inspection, or other customer launch requirements
• Preferred: Familiarity with ERP systems, Salesforce, BI tools such as Tableau or Looker, and project management tools such as Smartsheet, Jira, Asana, or Microsoft Project
• Preferred: Experience in a high-mix contract manufacturing or manufacturing marketplace environment

Benefits:

• Annual bonus
• 401(k) match
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Generous paid time off including vacation, sick leave, floating and fixed holidays
• Maternity and bonding leave
• Employee Assistance Program (EAP)
• Wellbeing resources

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