We're seeking an experienced Principal Trainer, Epic Cadence to support training, workflow optimization, reporting, and user adoption initiatives across our organization. This role requires a unique blend of Epic expertise, training experience, analytical skills, and operational knowledge.

The ideal candidate is comfortable developing and delivering training programs, maintaining Epic training environments, analyzing data trends, and partnering with operational and IT teams to improve workflows and system adoption.

What You'll Do

Lead Epic Training & Education

• Develop and deliver Epic Cadence training programs for providers and staff.
• Create and maintain training materials, tip sheets, job aids, and workflow documentation.
• Facilitate virtual and instructor-led training sessions.
• Support onboarding, ongoing education, and optimization initiatives.

Manage Epic Training Environments

• Support and maintain Epic Playground environments for training and testing.
• Utilize Epic Mitosis and/or Scotty to support training, reporting, and workflow activities.
• Ensure training environments accurately reflect operational workflows and system updates.

Drive Reporting & Analytics

• Analyze training and operational data to identify trends, gaps, and opportunities.
• Develop reports and perform advanced spreadsheet analysis using Excel.
• Use data-driven insights to improve user adoption, workflow efficiency, and overall performance.

Partner on Workflow Optimization

• Collaborate with operational leaders, providers, and IT teams to improve Epic workflows.
• Support Epic upgrades, implementations, and optimization projects.
• Provide recommendations that enhance efficiency, user experience, and organizational outcomes.

Required Qualifications

• Epic Cadence Certification
• Epic Training Environment Build Certification
• Experience supporting Epic Playground environments
• Experience using Epic Mitosis and/or Scotty
• Experience supporting Epic implementations, upgrades, or optimization initiatives
• Experience in ambulatory healthcare operations
• Advanced Excel and reporting skills
• Strong analytical and problem-solving abilities
• Experience creating training materials and workflow documentation
• Excellent communication, facilitation, and presentation skills

What We Offer

• -100% Remote Work – Work from anywhere within the United States.
• -100% Employer-Paid Medical Insurance – Comprehensive medical coverage at no cost to employees on one of our health plans.
• -Annual $1,500 HSA Contribution – Additional support to help manage healthcare expenses.
• - Generous Paid Time Off (PTO) – Take the time you need to rest, recharge, and maintain work-life balance.
• - 403(b) Retirement Plan with Employer Contribution – Invest in your future with retirement savings support.
• -Professional Development & Education Assistance – Grow your skills through ongoing learning, certifications, and educational opportunities.
• - Mission-Driven Culture – Join a team dedicated to strengthening community health and expanding access to quality healthcare services.

Disclaimer

At this time, Health Choice Network is not able to employ individuals who reside or work in California. Applicants must reside and perform work in an approved state at the time of hire and throughout employment.

Epic Cadence Certification, Epic Training Environment Build Certification, experience with Epic Playground, Mitosis/Scotty, implementations, ambulatory healthcare, advanced Excel and reporting skills.

Key Responsibilities

• developing training programs
• managing training environments
• analyzing data trends

Skills & Tools

Epic, Epic Mitosis, Scotty, Microsoft Excel

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 70,400 – 83,000 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Tuition reimbursement
• Retirement plan

About Health Choice Network

A healthcare organization dedicated to strengthening community health and expanding access to quality healthcare services. — Industry: Healthcare