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Product Specialist – Functional QA & Pre-Sales

Remote · Italy Full-time

This is a remote position.

The roleYou will become the functional expert on our NetSuite products: testing them thoroughly before every release, understanding the business processes they serve, and demonstrating them to prospects and customers. The role starts weighted towards quality assurance and shifts towards pre-sales as the products reach the market. What you will do
  • Design and run test cases and regression suites across NetSuite, web and mobile (iOS and Android); test business
scenarios end to end, from source transaction to GL impact.
  • Log clear, reproducible defects, work them to closure with the developers, and sign off releases.
  • Learn the products in depth and act as the voice of the user, flagging usability gaps and process mismatches and
contributing to requirements.
  • Build demo environments and data, and deliver scenario-based product demonstrations to prospects and partners
alongside the sales team.
  • Answer functional questions in sales cycles and RFPs; write user guides, release notes and training material, and
support customer onboarding and UAT. What you bring
  • 4–7 years in ERP functional consulting, functional or business QA, or a product specialist role.
  • Hands-on Oracle NetSuite experience: core records and transactions, workflows, saved searches, roles and
permissions, OneWorld and multi-currency, sandbox use.
  • Strong understanding of end-to-end business processes: supply chain (procure-to-pay, inventory, warehouse and
fulfilment), logistics (shipping, transport and delivery), accounting (order-to-cash, record-to-report, tax, month-end close), and people operations (time, expenses, HR and payroll), along with project accounting.
  • A structured QA approach: test planning, test case design, regression discipline and well-written defects, in a tool
such as Jira, Azure DevOps or TestRail.
  • Excellent spoken and written English, and the confidence to present a product to senior business users and handle
questions live. Good to have
  • NetSuite certifications (SuiteFoundation, ERP Consultant); SuiteApp, ISV or SaaS product experience.
  • Pre-sales, solution consulting, conference room pilot or demo experience.
  • API testing (Postman), basic SQL or SuiteQL, and test automation (Playwright, Selenium or Appium).
Why join usShape new products from close to the start, working directly with the founders, in a role that combines product, quality and customer work, with a clear path into product management, solution consulting or pre-sales leadership. Hiring processIntroductory call, then a functional interview on NetSuite and business processes, a practical testing exercise, a short demo exercise and a final conversation with the founders. To apply, send your CV and a short note on a business process you have tested or demonstrated end to end. is an equal opportunity employer ()

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