Program Administrator (Scholarship) — Help students achieve their educational goals At International Scholarship and Tuition Services, Inc. (ISTS), we help organizations turn scholarship programs into opportunities for individuals to pursue their educational goals. The Program Administrator brings that purpose to life by managing the full scholarship program cycle, from planning and implementation through award administration. Why you’ll like this role Work that matters: Help students access scholarship opportunities and pursue their educational goals. A role with variety: Support applicants, manage programs, solve problems, and improve processes. Remote-friendly: Fully remote, computer-based work using email, messaging, phone, chat, and video tools. Flexible PTO: Take time off to recharge when you need it. What You’ll Do Manage scholarship programs from setup through awards. Coordinate timelines, requirements, and program deliverables. Support clients and applicants throughout the scholarship process. Monitor program performance and identify opportunities for improvement. Use technology and AI to simplify workflows and increase efficiency. You’ll be a great fit if you… Build strong relationships and communicate effectively. Stay organized while managing multiple priorities. Have experience in relationship management and service-driven environments. Enjoy solving problems and improving processes. Are comfortable using technology to work more efficiently. Education And Experience Bachelor's degree or equivalent experience Three (3) or more years of experience in relationship management Five (5) or more years of experience working in a service-driven environment Knowledge, Skills, And Abilities Excellent written and verbal communication skills Strong program, process, and workflow management skills Ability to interpret and apply scholarship guidelines and eligibility requirements Strong technical aptitude and ability to utilize the company’s technology platforms Strong organizational skills and attention to detail Fluency with Office 365 products (Teams, Outlook, Word, Excel, PowerPoint) and SharePoint Position Type/Expected Hours of Work This is a full-time, exempt salaried position, and the expected regular business hours are Monday through Friday, 8:00 am to 5:00 pm CT. Hours may be flexible and vary as needed.