Job Title: Program Manager III Location: Remote Duration: 3+ Months Summary: - Drive adoption and change management for transition to RainFocus as the events platform. - Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms. Job Responsibilities: - Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams - Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters - Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity - Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams - Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements - Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership - Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition Must Have Skills: - Hands-on experience administering or enabling event management platforms, specifically Experience with Rainfocus - Demonstrated experience leading tool adoption or platform migrations across cross-functional teams - Experience defining and tracking metrics and running programs to improve operational performance Nice to have skills: - Experience with Splast or Cvent - Strong stakeholder communication, documentation, and training delivery skills - Enablement/Change Management experience - Training experience - Marketing, specifically with events experience Education/Experience: - 5 years of experience in change management, enablement, marketing or events operations, or program management - BA/BS degree in Marketing or Communications, nice to have but not a requirement. Marketing or Sales experience is nice, but not required.