The Program Manager, Leave & Coverage Solutions, leads the planning and execution of leave of absence coverage solutions across Sales. This role is responsible for identifying upcoming leave-related coverage gaps, evaluating the best path forward, and coordinating the people, processes, and systems needed to maintain business continuity.

This person serves as a central point of coordination globally across Sales, CS, SEFF, Sales Ops, HR, and other internal partners. They bring excellent program management, operational judgment, and communication skills to ensure leave solutions are timely, compliant, within budget, and aligned to business needs.

• Partner cross-functionally with Sales, CS, SEFF, Sales Ops and HR to align on leave solutions, timelines, responsibilities, budget and expected outcomes.
• Coordinate with Sales leadership to support smooth transitions, resolve operational conflicts, and ensure LOA resources are deployed quickly and effectively.
• Drive sales coverage by dedicated CS by coordinating with CS Workforce Operations as necessary
• Govern the assignment of FTE LOA resources to upcoming gaps based on business needs, team capacity, and timing considerations.
• Manage Sales internal rotation solutions by identifying opportunities, confirming fit, partnering with HR on eligibility, and defining handoff expectations and rotation timelines.
• Analyze Workday and other operational data to identify upcoming leave of absence needs, assess team coverage gaps, and recommend the most effective solution pathway (supported by LOA Hub tool).
• Secure approvals, track budget availability, manage hiring PIDs, monitor contract end dates, and coordinate extensions or replacements to ensure continuous support.

• Requires a minimum of 10 years of related experience; or a minimum of 8 years with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience.
• Excellent partner management skills, with the ability to build alignment across multiple teams and levels of leadership.
• Proven analytical skills, including experience using Workday or similar systems to interpret workforce data and inform decisions.
• Experience leading complex, cross-functional programs in business operations, workforce planning, HR operations, sales operations, or a related function.
• Clear, concise communication skills with the ability to influence decisions and drive follow-through.
• Comfort working in ambiguity and building structure in evolving processes.
• Experience with, or willingness to learn data querying in iDash, Crystal etc.

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*Comscore, Total Visits, March 2026)

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, and experience. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.indeed.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.

Tier 2 - Ireland 79,000 - 119,000 EUR per year

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

Inclusion & Belonging

Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering a diverse and inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.

Agency Disclaimer

Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.

#INDCSMISC

10+ years related experience (or 8 with Bachelor's, 6 with Master's, 3 with PhD); experience with Workday or similar systems; cross-functional program leadership; strong communication and analytical skills.

Key Responsibilities

• planning leave coverage
• coordinating cross-functional teams
• managing resources

Skills & Tools

Workday, iDash, Crystal

Job Details

• Category: Project and Program Management
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Ireland or United States or Canada
• Salary: EUR 79,000 – 119,000 / year
• Languages: English

Benefits

• Generous paid time off

About Indeed

The world's number one job site, helping people get jobs. — Industry: Information Technology