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Project Manager

Remote · Chile Full-time

Posting title Project Manager - Website Modernization Project Lead - MS - Medicaid 167335 Agency Medicaid Projected End Date/Duration At least 1 Year from projected start date (Likely extension/long term) Bid Limit Per Vendor 2 Work Location Remote Address 3771 Eastwood Dr Jackson Mississippi 39211 100% onsite Bill rate Open Website Redevelopment Execution Responsibilities - Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild. - Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board. - Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows. - Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities. ADA Title II & Accessibility Compliance - Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum working directly with the DOM Legal and Compliance project stakeholders. - Coordinate accessibility remediation activities with the Tyler Technologies team, Smartsheet resources, and internal DOM stakeholders. - Maintain documentation of compliance activities and communicate status to project leadership. Web Governance & Change Management System - Design and implement a sustainable web governance framework for DOM, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance. - Develop SOPs, training materials, and process documentation to support the governance model post-launch. - Coordinate with iTech resources on the technical workflow components of the change management system. - Lead change management activities to support staff adoption of new web processes and tools after launch. Stakeholder Engagement & Content Coordination - Engage directly with leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager. - Translate program area needs into actionable guidance for the Tyler Technologies team. - Facilitate working sessions, content workshops, and review meetings with program area representatives. Reporting & Communication - Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested. - Maintain project documentation, decisions logs, and content inventories alongside the DOM Project Manager. - Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM Project Manager. Qualifications / Experience - Demonstrated experience leading or serving in a significant execution role on large-scale (100+ pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch. - Experience leading public-sector or government website redesign projects involving websites with substantial content libraries. - Experience working directly with external technology vendors and professional services firms to drive delivery. - Hands-on experience with website implementations, migrations, or redevelopment projects. - Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design. - Experience developing or implementing web governance frameworks, content workflows, or digital change management processes. - Strong stakeholder engagement, facilitation, written communication, and organizational skills. - Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs. - Experience supporting state government digital modernization or digital transformation initiatives. - Familiarity with Smartsheet forms, workflows, or automation (forms modernization is handled by a dedicated Smartsheet resource; general familiarity is a plus). - Experience coordinating enterprise content migration projects. - Experience coordinating activities

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