We are seeking a Provider Data Management (PDM) Specialist to oversee and maintain accurate provider records within our health plan systems. This role involves entering and updating provider data and demographic information in internal systems, while ensuring accuracy and compliance with policies and regulations. The ideal candidate should possess strong attention to detail, analytical skills, and experience working with provider networks and healthcare databases.

• Accurately enter, update, and maintain provider information in internal systems
• Validate provider credentialing data, contracts, and demographic data to ensure accuracy
• Ensure provider records are in compliance with CMS, HIPAA, and state/federal regulations
• Conduct routine audits and reconciliations to maintain data integrity.
• Review and load the required data into the health plan system as the process guidelines require
• Manage and monitor daily activities and meet the set targets
• Work independently and complete the tasks in established timeframe with minimal supervision
• Must be able to prioritize and complete all job duty requirements
• Must be able to adhere to changes based on department and/or business

• Excellent written communication skills in English with strong clarity and accuracy
• Strong reading and listening comprehension skills in English to effectively process the requests
• Well-developed analytical, logical, and organizational abilities for problem-solving
• Ability to prioritize tasks effectively, ensuring timely and accurate processing of intakes
• Keen attention to detail with the capability to multitask in a fast-paced environment
• Strong customer focus, with a passion for delivering exceptional service and support
• Proficiency in Microsoft Office Suite and experience navigating web-based applications
• Typing speed of at least 40 words per minute, with accuracy and efficiency
• Excellent internet connectivity, Hard-Wired
• Productive and secure work environment, distraction-free.

All your information will be kept confidential according to EEO guidelines.  

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all  Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Excellent English communication, analytical and organizational skills, attention to detail, Microsoft Office proficiency, typing speed of 40+ WPM, reliable internet and secure work environment.

Key Responsibilities

• managing provider data
• validating credentialing data
• conducting audits

Skills & Tools

Microsoft Office

Job Details

• Category: Data and Analytics
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Atlanta or United States
• Languages: English

About Sutherland

A global business process services company providing healthcare payer solutions. — Industry: Information Technology