About the position The Quality Assurance Specialist provides quality improvement support to child care providers participating in the School Readiness, Voluntary Prekindergarten, and CSC Scholarship programs to promote high-quality early learning opportunities for families. The role conducts on-site programmatic assessments, compliance reviews, and site monitoring, as well as desk reviews. It prepares monitoring reports and improvement recommendations, provides coaching and technical assistance, facilitates training, assists with post-audit attendance reviews, organizes data and reports, supports special assignments and activities, and investigates complaints from parents, providers, and partners. This is a full-time telecommute position. The posted schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with business hours at the Boynton location. Pay is up to \$25.00 per hour, commensurate with experience.

Responsibilities

• Conduct on-site programmatic assessments and review monitoring of child care providers in the School Readiness, Voluntary Prekindergarten, and/or CSC Scholarship programs using approved monitoring tools.
• Conduct desk reviews in monitoring participating providers.
• Prepare reports based on monitoring findings and recommend areas for improvement.
• Provide on-site coaching and technical assistance to support program improvement.
• Facilitate formal and in-service training in accordance with provider agreements and to help providers put theory into practice.
• Assist with post-audit attendance reviews according to established policies and procedures, and prepare reports.
• Organize data for presentation in reports, documents, and other written materials.
• Assist with special assignments, research, and report preparation.
• Participate in organizing special activities related to child care programs.
• Investigate complaints from parents, providers, and partners.

Requirements

• Bachelor's degree from an accredited four-year college or university in Education, Early Childhood Education, Child Development, Health and Human Services, or a related field.
• Three years of related experience and/or training in a child care environment.
• Knowledge of best practices in a child care setting.
• Familiarity with child care licensing standards.
• Valid driver's license and auto insurance.

Benefits

• Comprehensive health, dental, and vision insurance
• Generous paid time off and holidays
• Retirement plan with employer contribution
• Tuition reimbursement
• Employee Assistance Program
• Opportunities for growth

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