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Recruiting Program Coordinator

Remote · Hong Kong Full-time
Description

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

Position Summary

We're looking for a Recruiting Program Coordinator to own the operational backbone of our talent acquisition function. This is not an entry-level scheduling role, we need someone who can run recruiting programs independently, anticipate problems before they become bottlenecks, and bring process rigor to a fast-moving team with minimal oversight. You'll be the person hiring managers and recruiters count on to keep things moving, spot what's breaking in the pipeline, and fix it.

Key Responsibilities

Program & Scheduling Management

  • Own end-to-end interview scheduling logistics across multiple roles, panels, and time zones, proactively resolving conflicts rather than escalating them
  • Design and refine scheduling workflows to reduce turnaround time and improve interviewer/candidate experience
  • Manage competing priorities across multiple open requisitions simultaneously

Reporting & Analytics

  • Build and maintain recruiting dashboards and reporting (time-to-fill, funnel conversion, source effectiveness, offer acceptance) for leadership visibility
  • Proactively identify trends, bottlenecks, and risks in the pipeline and recommend process improvements — not just report the numbers
  • Partner with recruiting leadership on headcount and hiring plan tracking

ATS Ownership

  • Serve as the subject-matter expert and system owner for the ATS, including workflow configuration, data integrity audits, and troubleshooting
  • Train and support recruiters and hiring managers on ATS best practices
  • Identify opportunities to automate or streamline ATS-driven processes

Candidate Travel & Experience

  • Independently manage complex travel logistics for candidate on-sites, including budget tracking and vendor coordination
  • Own the candidate experience end-to-end for on-site interviews, resolving issues in real time without needing direction

Kickoff Calls & Cross-Functional Partnership

  • Lead or co-lead intake/kickoff calls with hiring managers, translating conversations into clear hiring plans and success metrics
  • Act as a proactive partner to recruiters and hiring managers, flagging risks to timeline or process before they're asked

Recruiting Program Support

  • Drive recruiting projects and initiatives (e.g., process redesign, tooling rollouts, employer branding programs) from scoping to completion
  • Apply baseline recruiting skills (sourcing, screening, market knowledge) to support the team as needed, without requiring close supervision

Key Competencies

  • Strong ownership mentality, comfortable identifying problems and driving solutions without waiting to be told
  • Demonstrated ability to manage multiple projects independently with minimal guidance
  • Strong analytical skills; comfortable building and interpreting recruiting metrics/dashboards
  • Excellent communication and stakeholder management skills, including with senior hiring managers
  • Experience managing travel logistics and vendor relationships a plus
Requirements

Requirements

Required Qualifications

  • 3-5+ years of experience in recruiting coordination, recruiting operations, or a related HR/TA role
  • Advanced proficiency with an ATS (Greenhouse, Lever, Workday, GEM, etc.)

Preferred Qualifications

  • Experience managing travel logistics and vendor relationships
  • GEM

Why Join MDVIP?

  • Be part of a mission-driven organization leading innovation in personalized healthcare.
  • Drive transformation and growth in a dynamic, fast-paced environment.
  • Competitive Compensation: Attractive base salary complemented by performance-based incentives.
  • Comprehensive Benefits: Health, dental, vision insurance, and retirement plans.
  • Professional Development: Access to ongoing training and leadership development programs.
  • Positive Work Environment: Consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodations during the application or interview process, please let us know, and we will be happy to assist.

Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

3-5+ years recruiting coordination or HR/TA experience; advanced ATS proficiency (Greenhouse, Lever, Workday, GEM); strong analytical, communication, and project management skills; ability to work independently.

Key Responsibilities

  • managing interview scheduling
  • building recruiting dashboards
  • owning ATS workflows

Skills & Tools

Greenhouse, Lever, Workday, GEM

Job Details

  • Category: Human Resources
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — United States
  • Languages: English

Benefits

  • Generous paid time off
  • Retirement plan

About MDVIP LLC

A national leader in personalized healthcare, empowering members through a network of concierge primary care physicians. — Industry: Healthcare

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