About the position Monroe Group, Ltd is looking for a Regional Property Manager to support our North Texas and Oklahoma communities. This role serves as an intermediary between senior management and on-site Community Managers and staff, overseeing the day-to-day operations of a portfolio of properties in a multi-state region. The Regional Property Manager is responsible for evaluating staffing needs, hiring and terminating staff, and ensuring properties perform to company standards in areas such as unit turns, routine maintenance, leasing, and occupancy. A key responsibility includes leading the development of budgets and ensuring properties operate within those set budgets.

Responsibilities

• Oversee the day-to-day operations of a portfolio of properties in a multi-state region.
• Provide weekly updates including vacancy, budget variances, staffing needs, upcoming inspections, and any other property-specific issues.
• Ensure Community Managers are utilizing OneSite efficiently and thoroughly.
• Train staff on the utilization of the Facilities capability of OneSite and ensure on-site staff is tracking all necessary information from the purchase of new appliances, carpet, tools, etc.
• Develop a calendar of inspections at each property to include REAC (as applicable), Management Reviews (as applicable), local jurisdiction inspections, LIHTC investor visits (as applicable), etc.
• Visit each property no less than once a quarter to tour the property with Community Manager and maintenance staff, walk a percentage of units as well as all vacant units and common areas, review maintenance issues and capital needs, and review the previous quarter’s budget with the Community Manager.
• Provide recommendations regarding training for on-site staff as applicable.
• Work closely with National Compliance Managers (NCM) to ensure compliance issues are addressed in a timely manner, allowing NCM access to on-site staff on an as-needed basis.
• Manage all calls from Community Managers or staff regarding after-hours emergencies, maintenance calls, and tenant complaints.
• Provide owners with updates on these calls in an appropriate manner.
• Work closely with National Maintenance and Safety Manager to develop and implement preventative maintenance plans at each property, working with on-site staff and ultimately responsible for ensuring the plan is executed.
• Work with owners to develop a capital needs plan for each property.
• Perform other duties as assigned.

Requirements

• 75% travel required to visit all properties
• Must be able to work assigned hours as scheduled
• Must be able to work in a fast-paced environment
• Must be able to maintain confidentiality
• Must be able to complete tasks in a timely manner
• Must be able to meet assigned deadlines
• Familiarity with clerical practices, office procedures, and automated equipment
• Required to learn all aspects of community manager duties
• Travel to all sites required; valid driver’s license and vehicle required
• Ability to satisfactorily complete tasks with minimal supervision
• Ability to perform assigned tasks with reasonable speed and accuracy
• Must be a self-starter and self-motivated
• A proven record of providing excellent internal and external customer service.
• Excellent verbal and written communication skills
• Bachelor’s degree from an accredited college or university
• At least 5 years of Property Management experience in a district or regional managerial role
• Must have working knowledge of affordable housing programs

Nice-to-haves

• At least 5 years of Property Management experience in a regional managerial role

Benefits

• Three different medical plans
• Dental
• Vision
• 401(K) with a dollar-for-dollar match up to 4%
• Paid time off
• Paid life insurance