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[Remote] Account Executive - Employee Benefits

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Gallagher Benefit Services is hiring an Account Executive to manage a group of client accounts of moderate to high complexity and deliver efficient, high-quality service. The role focuses on client strategy, renewals, account growth, retention, financial management, and coordinating teams to deliver client work.

Responsibilities

  • Independently managing accounts of increasing complexity
  • Growing revenue by successfully counseling clients on additional business opportunity via cross-selling & up-selling
  • Driving Client Service Cycle (Strategy, Renewals, Open Enrollment)
  • Acts as the client lead, driving strategy
  • Financial management of client accounts, presenting annual projections, renewals and discussing contribution strategies
  • Delivering high quality client service consistent with AJG operational standards and practices, and achieving operational productivity and performance metrics consistently
  • Ability to manage internal team to ensure timely execution of quality client deliverables
  • Growing and profitably managing an assigned group of client accounts successfully
  • Building relationships with existing clients by providing exceptional ongoing customer care
  • Seeking referrals from current client base to solicit new business prospects, and securing existing business and actively driving the sale of additional services
  • Supporting the business priorities of Branch Managers
  • May offer training, development, and/or supervision to lower-level staff

Skills

  • Bachelor's degree with 7+ years' client service and/or claims management experience
  • Must hold appropriate licensing as required
  • Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality
  • Previous experience in managing client relationships is essential
  • Must possess strong written and verbal communication skills
  • Is willing to go the "Extra Mile" to achieve results that benefit the client, the Branch and Gallagher
  • Ability to develop professional relationships with internal and external stakeholders
  • Insurance knowledge
  • Life and Health License, as well as solid financial acumen

Benefits

  • Comprehensive benefits programs designed to support your well-being
  • Career development opportunities and ongoing learning
  • A collaborative, people-first culture with accessible leadership

Company Overview

  • Gallagher, a global insurance brokerage, risk management, and consulting firm, serves communities around the globe, helping clients address risk, protecting assets, and recovering from losses. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.
  • Company H1B Sponsorship

  • Gallagher has a track record of offering H1B sponsorships, with 34 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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