Note: The job is a remote job and is open to candidates in USA. Hyland is hiring an Account Executive, Healthcare to grow revenue within a portfolio of existing healthcare accounts. The role develops strategic account plans, expands customer adoption, manages complex enterprise sales cycles, and builds long-term customer relationships in collaboration with cross-functional teams.

Responsibilities

• Develop and execute strategic account plans to grow revenue within assigned healthcare accounts through expansion, upsell, and cross-sell opportunities
• Build and maintain executive-level relationships with key stakeholders across customer organizations
• Manage complex enterprise sales cycles and maintain accurate opportunity forecasts within CRM tools
• Collaborate closely with Customer Success Managers, Solution Engineers, Product Specialists, and Leadership to drive customer outcomes and advance opportunities
• Lead contract negotiations and develop closing strategies to ensure opportunities progress and close in alignment with forecast
• Stay current on healthcare market trends, industry challenges, and emerging technologies to effectively position solutions and identify growth opportunities
• Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritizing of opportunities for assigned moderate risk, moderate impact existing or potential customers or partners
• Develop and communicate accurate sales forecasting on a real-time basis
• Pro-actively initiate contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships. Collaborate with all available company resources to develop and maintain pipeline
• Take proactive measures to streamline and constantly improve account management and the sales process
• Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration
• Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls
• Understanding of best practices and market trends, as well as customer and potential customers business and technical needs. Pursue opportunities for company expansion and integration
• Engage company specialist and support resources as needed to advance opportunities
• Assist with determining the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response
• Attend and actively contribute to trade shows; ensure customers or potential customers are participating in company marketing efforts to the best of their ability
• Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecast
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Skills

• 5+ years of enterprise software sales experience with a demonstrated track record of managing and growing customer accounts
• Experience selling into healthcare organizations, including navigating complex, multi-stakeholder environments
• Strong consultative selling, negotiation, and relationship management skills with the ability to influence at the executive level
• Proficiency with CRM tools, opportunity management, forecasting, and account planning platforms
• Strong business acumen with the ability to understand customer challenges and align solutions to measurable outcomes
• Experience selling enterprise software solutions to hospitals, health systems, healthcare providers, or payer organizations
• Experience managing accounts with annual revenues exceeding $500M
• Demonstrated success closing opportunities ranging from $50K to $1M+
• Knowledge of healthcare technology trends, digital transformation initiatives, and AI-enabled solutions
• Familiarity working alongside specialized sales teams and solution experts in complex enterprise selling environments

Benefits

• Remote work
• Career development resources
• Wellbeing programs

Company Overview