Note: The job is a remote job and is open to candidates in USA. Loud is hiring an Account Manager to manage brand relationships and serve as the bridge between clients and internal production teams. The role oversees branded content projects from planning and production coordination through delivery, while keeping clients informed and internal teams aligned.

Responsibilities

• Serve as the day-to-day contact for brand partners across active projects
• Manage client communication across Slack, email, calls, and meetings, ensuring responsiveness, clarity, and strong relationship management
• Translate brand goals, creative direction, and project objectives into clear internal briefs and action plans
• Proactively manage client expectations, timelines, deliverables, and approvals
• Identify opportunities to strengthen partnerships, expand scope, and improve overall client experience
• Coordinate end-to-end execution of branded content videos, from kickoff through final delivery
• Work closely with producers, creatives, talent, and post-production teams to ensure projects stay on schedule and on budget
• Manage shoot planning and logistics in collaboration with production leads (scheduling, locations, talent, assets, approvals)
• Track milestones, deliverables, revisions, and feedback loops across multiple concurrent projects
• Ensure all creative output aligns with brand guidelines, project objectives, and platform best practices
• Maintain clear, organized communication across Slack and project management tools
• Keep internal stakeholders and Account Director updated on timelines, priorities, and client feedback
• Manage scopes of work, timelines, and deliverables in coordination with leadership
• Ensure a high bar for organization, follow-through, and accountability across all brand engagements

Skills

• 2-5 years of experience in account management, brand partnerships, or client services at a digital production company, creative agency, or branded content studio
• Strong understanding of digital content production workflows (pre-production, production, post-production)
• Proven experience managing brand clients and multiple projects simultaneously
• Exceptional communication skills, written and verbal, with comfort operating primarily in Slack and fast-moving environments
• Highly organized, detail-oriented, and proactive with a strong sense of ownership
• Experience working with creators, influencers, or talent-led productions
• Familiarity with short-form and platform-native content (TikTok, Instagram, YouTube, etc.)
• Background in branded entertainment, social content, or performance-driven content
• Comfort navigating fast-growth, entrepreneurial environments

Benefits

• Hybrid / in-office as needed

Company Overview