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[Remote] Account Manager, End User

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Rockwell Automation is hiring an Account Manager, End User to grow sales and market share within assigned accounts across the Chemical, Food & Beverage, and Paper industries. The role develops account strategies, builds executive customer relationships, and coordinates resources to present solutions that help customers achieve business outcomes.

Responsibilities

  • Develop & owns the account strategy within assigned accounts and communicates to extended teams on an account-by-account basis
  • Establish executive level relationships within the customer base and understand customer processes, business drivers and organizational model
  • Establish a trusted advisor relationship with customers, understand customer processes, business drivers and organizational model while providing guidance on customer's strategic initiatives and desired outcomes
  • Follow the Rockwell Automation disciplined & outcome-based sales process, know assigned accounts, plans for growth, maintains a healthy funnel, drive opportunities to closure and evaluates performance to goal
  • Understands the Consumer-Packaged Goods (Food & Beverage/Household & Personal Care) industry (applications, standards/regulations, drivers and trends), your customer's organization and their desired business outcomes, and Rockwell Automation's offerings, delivery mechanisms, and partner capabilities relevant to assigned accounts
  • Provide application knowledge and industry expertise. Manage sales activities according to Rockwell Automation's outcome-based selling methodology
  • Proactively collaborate with the North America Regional Industry ecosystem and leaders, and our robust network of capable channel partners
  • Qualify customer opportunities, engage the appropriate resources, and coordinate the solution design to impact the customer's decision process and presents solutions to the customer (value proposition)
  • Bring the right resources to the table to impact the customer's decision process and present solutions to the customer
  • Coordinate Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities
  • Maintain accurate assessment of target and opportunity funnel within the Salesforce Customer Relationship Management system
  • Teams with our Business Units, Revenue Management Team & Contracts and Negotiations Team to come to terms with customers around contract terms and conditions (T&Cs), pricing, discounts, concessions, and allowances
  • Obtain agreements and prices to support the proposal effort
  • Support customer/internal account reviews
  • Set and help manage internal/external partner expectations
  • Ensure familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws

Skills

  • Bachelor's degree or equivalent experience
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • A valid drivers license
  • Bachelor of Science degree in an Engineering discipline or Operations Management
  • Additional business-related degree/experience
  • 3+ years experience in technical sales, industrial automation distribution, manufacturing operations or engineering, systems integration, or an engineering firm
  • 3+ years of experience working with all levels of an industrial automation plant (customer) including C-Suite, VPs, Plant Engineers and End-users
  • Software Sales Experience

Benefits

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
  • Remote work

Company Overview

  • Rockwell Automation specializes in industrial automation and information, makes its customers more productive. It was founded in 1903, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 10001+ employees. Its website is http://www.rockwellautomation.com.
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